Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
316 reviews
Store GeekvapeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Geekvape, founded in 2015, is an innovative technology company headquartered in Shenzhen, China. Our mission is to produce innovation and create reliable user experience for vape industry. We always listen to different voices, aiming to contribute a positive impact on our society and bring a healthier vape experience to the public. Serving more than 30 million customers globally with the highest standard, Geekvape connects actively on social media with over 2 million people who are creative at work and confident in life.
Store Geekvape (store.geekvape.com) has 316 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
316 approved reviews, newest moderated first
Fast and easy to order got everything I ordered and got here on time
By Mike V.
Response from Store Geekvape· Jun 16, 2026
Hi there! So glad to hear your order was fast, easy, and arrived on time. Thanks for choosing us—we hope to serve you again soon!
I've made a couple purchases from geek vape and have been pleased with my service, accuracy of my orders and shipping speed. Thanks for everything! I'll keep shopping here!!
By kelli
Response from Store Geekvape· Jun 16, 2026
Hi there! Thanks for your kind review and continued support. We're thrilled you're happy with our service, orders, and shipping. Can't wait to serve you again soon!
Of course the product took some time to be sent out but for it to come directly from the manufacturer and not from a third party distributor was an added benefit
By LaToya B.
Response from Store Geekvape· Jun 16, 2026
Thank you for your feedback! We're glad you appreciated the direct manufacturer shipping. We'll work on improving delivery speed. Enjoy your product!
Didn’t take as long to get my order as I had expected. Had it in about a week. Also my next order, I mistakenly ordered the wrong coils and they were able to fix it before mailing it out.
By Angela P.
Response from Store Geekvape· May 29, 2026
Hi there! So glad your order arrived faster than expected and we could fix the coil mix-up. Thanks for your support—hope you love your items! 😊
Great! I love it!
By Michelle S.
Response from Store Geekvape· May 29, 2026
Hi there! So glad to hear you love it! Your satisfaction means a lot to us. Thanks for choosing us, and hope to serve you again soon!
I have always purchased my mods from local shops. Due to flavored juice laws in California, I have stopped going to shops for anything other than coils, which I may stop doing soon as well. I went on the Geek Vape website to look around and was amazed by the Aegis Hero 5 design. It’s perfect. I ordered one. Since I have never purchased from Geek Vape directly before, I wasn’t 100% confident that I had purchased from a legitimate source, especially when I started receiving tracking notifications that my “GoFo” package was on the way. I was like “wtf is gofo, bro”. I also received shipping/tracking notifications regarding the shipping insurance I purchased for $1, which was confusing to my resin-coated Gen X mind. It reminded me of a time in the early 2000’s when I tried to purchase an Xbox from eBay and just received the user manual, later to read in the original item description that it was, in fact, JUST the user manual I was ordering. Lame! And I was like, “I’m ordering from geekvape. wtf is gofo?” Somewhere during the ordering process for my Aegis Hero 5, there was a disclaimer stating that the item would either be shipped or would arrive within 1-5 days. I’m very dumb so I immediately was confused as to which it was. Lucky for me, my package arrived 3 days from ordering it. That was awesome. Package arrived in tact, at my front gate. It had “GoFo” on it, and I was like “ooohhhh”. GoFo and GeekVape are somehow same-same? Everything about this ordering process was perfect. Good job, guys.
By erin B.
Response from Store Geekvape· May 29, 2026
Hi there! Thanks a lot for picking GeekVape and enjoying the Aegis Hero 5. GoFo is our trusted shipping carrier, same as USPS and UPS. Here is the GoFo official tracking page: https://www.gofo.com/us/ We're happy to hear your parcel arrived fast and in good condition. For any inquiries later on, please don't hesitate to contact us at [email protected]. 😊
I can always order the products that I need and I love that there are bundle deals.
By Mindy
Response from Store Geekvape· May 9, 2026
Hi there! So glad you can find what you need and enjoy our bundle deals. Feel free to reach out if you need help—happy shopping!
Easy to order. Customer service is wonderful!
By Andrea F.
Response from Store Geekvape· May 9, 2026
Thank you so much for your kind words! We're thrilled to hear ordering was easy and our service made you happy. Feel free to reach out anytime—we're here to help!
