Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
316 reviews
Store GeekvapeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Geekvape, founded in 2015, is an innovative technology company headquartered in Shenzhen, China. Our mission is to produce innovation and create reliable user experience for vape industry. We always listen to different voices, aiming to contribute a positive impact on our society and bring a healthier vape experience to the public. Serving more than 30 million customers globally with the highest standard, Geekvape connects actively on social media with over 2 million people who are creative at work and confident in life.
Store Geekvape (store.geekvape.com) has 316 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
316 approved reviews, newest moderated first
It’s a great device one thing I would like to see is the stealth mode brought back, but other than that I think it’s great. Everything you would expect from geek vape. Very high-quality my last unit I bought about five years ago and it still works great even after getting it totally soaked in water dried it out works perfect overall a very, very good job!
By DJC
Package came in perfect condition and all the items were correct and in perfect condition
By lisa D.
Les vapes ne tiennent pas longtemps et malgré la garantie de deux ans Aucun retour mail, site rien Bien entendu on ne peut pas appeler non plus Et je sais que sur cette avis j'aurais un message automatique, identique à tous disant vs pouvez contacter le sav sur site ou mail Qui ne donnera aucune réponse Honteux !
By Aurelie
Response from Store Geekvape· Oct 19, 2026
Dear Customer, This is the Geekvape Store comment section. Our access only allows us to handle after-sales requests for orders placed at our store. If convenient, please email [email protected] with your order screenshot. We will verify whether your order belongs to Geekvape Store. If it is our order, we will take it seriously and prioritize your after-sales case. If not, we will also submit an urgent request to our headquarters for you.
Great response time with customer service & quick to ship.
By Tracey S.
Response from Store Geekvape· Oct 8, 2026
We really appreciate your kind feedback! We will keep up the good work.
Fast and accurate description. Will definitely buy more from them
By James F.
Response from Store Geekvape· Oct 8, 2026
We appreciate your positive feedback! Glad that the item description is accurate for you. Hope to serve you again soon.
Everything Geek vape sells I trust it’s always top quality and I have never had to return a product I don’t work for them and I really don’t like giving reviews but I make an exception for them and not for any other reason than I like their products period they will send some measly 5 dollar off my next purchase, I haven’t used one yet because I by that time have bought everything I need for the next few months 5 bucks come on really!😝
By Dana
Response from Store Geekvape· Oct 8, 2026
Thank you so much for this wonderful review and your trust in our products! We really appreciate your support. We’ll keep working hard to maintain our high quality.
I love Geekvape! I’ve had the Aegis Hero Q for over two years now and I still have no issues with it! And the battery still stays charged and I maybe have to charge it once a day!
By Katilyn C.
Response from Store Geekvape· Sep 24, 2026
We really appreciate your support! Happy to know your Aegis Hero Q works perfectly after two years with good battery life.
I really like the Wenax Q pro but every one of the Q pods I purchased at the same time have leaked. I've had to change them out within just a few days - frustrating.
By Tamara B.
Response from Store Geekvape· Sep 24, 2026
Hi there, Thank you for your feedback. We’re sorry to hear all your Wenax Q pods leaked shortly after use, and we totally understand how frustrating this is. Please try these troubleshooting tips for Wenax Q Pro pods: 1. Do not overfill. Leave a small air gap instead of filling to the very top, to avoid pressure buildup. 2. Check that the silicone fill plug is fully sealed after refilling. Inspect the pod O-rings for damage. 3. After refilling, leave the pod upright for 5 minutes to fully prime the coil before vaping. 4. Avoid very hard/aggressive draws, which can flood the coil. 5. Always store the device upright when not in use. Laying it on its side commonly causes leaking. 6. This pod works best with 50/50 nic salt e-liquid. Too thin high-PG juice is more likely to leak. If you have tried all the above and the pods still leak, please share clear photos or short videos showing the leakage. We will review your case. Best regards, Geekvape Support
