Great experience
Great experience. Great customer service.
By WC
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
724 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Storage King USA Self Storage, we are dedicated to finding new and innovative ways to meet all your storage and space requirements. Our professional & knowledgeable staff, convenient locations, modern facilities, convenient truck rental and competitive pricing are keys to customer satisfaction. We strive to be both sensitive and attentive to your storage needs and work hard to maintain a clean and secure environment for your belongings. At Storage King USA, the customer is always King!
Storage King USA (storagekingusa.com) has 724 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 511 reviews with 5 stars · Clear filters
Great experience. Great customer service.
By WC
The Service attendant at storage king was extremely helpful and made the entire process easy and uneventful. I repeatedly told her how amazing she was and how I wish everyone in different service industries had her professionalism, knowledge and patience. My positive service rating is completely because of the young lady. The facility is nice, clean and secure but the service attendant made all the difference and because of that she gets a prefect score from me.
By Kunle S.
Great customer service.
By Brian
Just rented a unit with them to park my trailer, wonderful service, and clean location.
By Eric
Clean property, very large and organized. Loved that they had dollies and carts for us to use. Only negative was that the second elevator was not working the day we rented our unit. The onsite manager said repair company assured her it would be fixed on Monday. Onsite manager very friendly and helpful.
By PS
Staff very helpful and friendly. Climate control is perfect for storage.
By Customer
The ladies in the office were super nice and helpful!!
By Customer
I had a great experience . James Hines took care of my reservation when I arrive at the facility at 315 Hubert St . In Raleigh NC . He was courteous and helpful . He gave me a discount for the first months rental . I had questioned the twenty five dollar administrative fee so James explained the corporate policy and then proceeded with a free months rental on my unit . The facility was clean and modern and I have complete confidence in the security of the place . King storage is one hundred percent nicer than the previous facility I used . Thank you for taking my review .
By Anthony M.