Ordering
I ordered the wrong bag and they made it right. I got the one I wanted in two days. Great service
By Fred
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
722 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stop-Over Store is a discount airline crew merchandise store featuring Purdy Neat by Luggageworks luggage, Telex pilot headsets, Scott Leather flight bags, Van Heusen and Flying Cross pilot shirts, Jeppesen, Surefire flashlights, and Serengeti Sunglasses.
Stop-Over Store (stopoverstore.com) has 722 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
722 approved reviews, newest moderated first
I ordered the wrong bag and they made it right. I got the one I wanted in two days. Great service
By Fred
Just bought a luggage works stealth air roller bag, got free shipping, and it showed up super fast. Got the gold seal put on the inside so I can bring it in for service at any location. Great company with good products and service.
By Tim
This is the third "Wrong One" bag tag I've ordered. The first two were Yellow and we so attractive they were stolen. One was taken in the corridor of a cruise ship and the most recent one between check-in at Turkish Airlines in Istanbul and bag delivery at SFO. I can only hope that this new Red one will survive my next trip. The quality is great and delivery is always fast. Now to just keep it attached to my bag. Curiously, I've never lost one of the "Remove Before Flight" tags.
By Frank
No problem, order was delivered as expected. Products were as expected, very durable and well made.
By Fredrik
Couldn't have asked for an easier shopping experience. I will definitely be shopping here again.
By Marlo
Fast shipping and always the best prices. Thanks!
By Shane
Turn around time was fantastic! Price was comparable. Updates were great too.
By Heather
Ordered and paid for 4 shirts. After one week, received 1 shirt with a note that the rest of my order will arrive sometime at the end of the month. Guess I will wait till sometime the end of the month for the majority of my order??? Update!!! it has been over 1 month since this store charged my credit card! No shirts, no emails answered ! FILED DISPUTE WITH CC COMPANY!!!!! Only after I gave this poor rating did anyone at the company call. After 1 month they say we no longer have that product?
By allan