NECESSARY
Great service and great to have the products needed for crew members. The years of their being there for us is priceless
By Robert
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
722 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stop-Over Store is a discount airline crew merchandise store featuring Purdy Neat by Luggageworks luggage, Telex pilot headsets, Scott Leather flight bags, Van Heusen and Flying Cross pilot shirts, Jeppesen, Surefire flashlights, and Serengeti Sunglasses.
Stop-Over Store (stopoverstore.com) has 722 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
722 approved reviews, newest moderated first
Great service and great to have the products needed for crew members. The years of their being there for us is priceless
By Robert
The wheels on my roller bag broke on a recent trip, I needed to replace them quickly for an upcoming trip and did not have time to take the bag to the shop for two weeks to repair the bag. The wheels arrived as promised, fit perfectly and the bag is good to go for the next trip, and it rolls easier too.
By John
Placed my order and then it showed up at my door, would have liked to have gotten an email with the tracking number when it shipped.
By Scott
YouTube video with instructions on changing travel pro crew5 wheels and wheels from stop over store saved us a lot of $$$. Luggage repair in manhattan is sooooo expensive. Couldn't have been easier!
By Rene
good quality, good price, will order again
By Mikhail
I wasn't sure if the wheels I ordered would fit but I took a chance. Delivery was fast & product was received in great condition. Even though the wheels are a little bit bigger than originals, it looks like I will get more mileage out of my luggage. Thanks Stop-Over-Store.
By Mary M.
I was delighted to find replacement wheels for my suitcase! Looks like a good product, and they price and shipping price were acceptable. They did not send a shipping notification, so I was getting worried, but then it appeared in the mail fairly quickly.
By Karen
The on line process works fine as is, but there are some areas for improvement that would have helped me during my purchase. I had been advised to purchase one of the LW Stealth 22" roll aboards, so I went to your website to make my decision. Unfortunately, there are several different versions of the Stealth suitcase, but very little in the description of each that explains what the differences between the models are. For instance, I still do not know what differentiates the Stealth Air from the Stealth NG. It would have been nice to have a better understanding of which model of suitcase would fit my individual needs. Also, there are additional purchase items, such as bag embroidery and name stitching that can be added to the bag handle. If there had been sample images I may have decided to purchase this option, but not having a good picture of the end product ultimately forced me to pass. All in all, I'm sure I got a good product but I'm not sure that I ended up with the bag that is best for me.
By Greggory