Very easy to order the plates I needed!
Very easy to order the plates I needed!
By Allison Terese S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stone Lain is listed under Home Goods Stores.
Stone Lain (stonelain.com) has 451 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
451 approved reviews, newest moderated first
Very easy to order the plates I needed!
By Allison Terese S.
I had unfortunately broken two pieces of my dinnerware. Stone+Lain helped me locate them. The customer service is great. They always got back within a day. I couldn’t speak more highly of them.
By Gerry Z.
Great service and support
By Bradley M.
I have only received half of my order.
By abagale L.
Response from Stone Lain· Apr 17, 2025
Hi, thank you for sharing your feedback. According to our system, the 2 packages were not delivered on the same days. If you still have not received your package, please reach out to our support team at [email protected]. Have a good day Stone + Lain Team
Not only is the product beautiful, but I had an issue with my order as it was sent to the wrong address. Customer service was incredible and quick to send out a new package once they realized that the dishes were already delivered to the incorrect address. Can’t wait to start using my dishes and would buy from them again 100%
By Nichole O.
Product was as described and quick delivery
By Adam S.
The texture and form is amazing with a great rustic feel.
By Shruti
They were very responsive and great dishes
By Patricia F.