Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10 reviews
Robert St. John Loan Officer with Barrett Financial GroupSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Robert St. John is a Las Vegas-based mortgage loan officer with Barrett Financial Group, L.L.C. and more than 10 years of mortgage experience. He helps homebuyers, homeowners, real estate investors, self-employed borrowers, and business owners compare financing options and create practical mortgage strategies.As a mortgage broker, Robert has access to a broad network of lenders and loan programs. His experience includes conventional, FHA, VA, USDA, jumbo, down payment assistance, bank statement, Non-QM, DSCR, HELOC, reverse mortgage, construction, condo, condotel, investment-property, and commercial financing.Robert’s approach is educational, responsive, and transparent. He takes the time to explain the numbers, compare available options, and help clients understand what comes next. When a traditional loan is not the right fit, he works to identify another possible path or create a practical plan for the future.Based in Las Vegas, Robert is licensed to assist borrowers in Arizona, California, Colorado, Florida, Michigan, Nevada, Tennessee, and Texas.Robert St. John | NMLS #1578510Barrett Financial Group, L.L.C. | NMLS #181106Equal Housing Opportunity. This is not a commitment to lend. All loans are subject to credit approval.
Robert St. John Loan Officer with Barrett Financial Group (stjohnloans.com) has 10 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
10 approved reviews, newest moderated first
Robert and the team did a FANTASTIC job getting us into our new home on a short timeline. He was very communicative, clear and provided great answers for all of the questions that I had. I truly appreciated Robert and his team and enjoyed working with them. I highly recommend if you're in the market to buy/sale a home.
By Michael G.
Robert remained professional throughout what became one of the most challenging loan processes. The appraisal took an unusually long time because of issues involving the appraiser, the new appraisal format, and other circumstances completely outside of his control. Despite the delays, Robert communicated with us consistently, kept us updated almost daily, and handled everything on his end very well. He even covered the additional rate-lock fees caused by the extended timeline. Once the appraisal was finally completed, the loan funded quickly without any issues. Thanks to Robert’s professionalism, responsiveness, and commitment, my boyfriend and I successfully closed on our first investment property together. We truly appreciate everything he did and would highly recommend him to anyone looking for a reliable mortgage professional.
By Venka L.
I'd highly recommend Robert as a lender! He was incredibly helpful, patient, and made the home-buying process so easy from start to finish. He was always available to answer our questions and made everything simple to understand. Buying a home was much easier than we expected thanks to his guidance. We're so grateful for all of his help and would definitely recommend him to anyone looking to buy a home.
By Sam
Response from Robert St. John Loan Officer with Barrett Financial Group· Aug 2, 2026
Sam, thank you so much for the thoughtful review. I’m glad I could make the homebuying process easier to understand and help everything feel more manageable from start to finish. It was a pleasure working with you, and I truly appreciate your trust and recommendation.
I work at a bank and wasn’t able to secure approval through my own institution, but Robert stepped in and made it happen. He was incredibly responsive and stayed on top of every detail throughout the process. It was a real pleasure working with him, and I would definitely recommend his services.
By R B.
Response from Robert St. John Loan Officer with Barrett Financial Group· Aug 2, 2026
Thank you for the wonderful review. I’m especially grateful that you trusted me to step in, review the full situation, and find a path forward. It was a pleasure working with you, and I’m glad my communication and attention to detail helped make the process a positive one.
Robert is very helpful and made sure I understood everything.
By Aletha S.
Response from Robert St. John Loan Officer with Barrett Financial Group· Aug 2, 2026
Aletha, thank you for your kind words. Making sure my clients understand their options and feel comfortable throughout the process is extremely important to me. I truly appreciate the opportunity to help you.
I had a great experience working with Robert St. John during my home loan process. He was extremely helpful, responsive, and knowledgeable from start to finish. He took the time to explain everything clearly and made sure I felt comfortable with each step along the way. Buying a home can be stressful, but Robert made the process smooth and straightforward. I really appreciated his professionalism and support throughout closing. I would definitely recommend him to anyone looking for a reliable loan officer.
By Ana J.
Response from Robert St. John Loan Officer with Barrett Financial Group· Aug 2, 2026
Ana, thank you for the thoughtful review and recommendation. I’m glad I could help make the mortgage process feel clear, smooth, and less stressful. It was a pleasure guiding you through each step, and I truly appreciate the trust you placed in me.
I highly recommend Robert St John at Barrett Financial Group for all of your home loan needs. He is knowledgeable and reliable, looking out for your best interest in the financial real-estate world. He is always keeping up with new grants and programs and he will help you save money any way he can. I'm so greatful for all his help. Robert you are a blessing to my family. Thank you!
By A C.
Response from Robert St. John Loan Officer with Barrett Financial Group· Aug 2, 2026
Thank you so much for the incredibly kind words. I’m grateful I had the opportunity to help your family understand the available loan programs and identify options that supported your goals. Your trust and appreciation mean a great deal to me, and I’m always here whenever your family needs mortgage guidance in the future.
Robert was excellent all the way through, we were in a tight spot on the timing for the loan to be approved and he was able to get us through the finish line in record time. Always open to answer any questions and keeping all conversations light and easy to follow. In the end we were very happy with the loan we got and look forward to work with him in the future
By Alberto M.
Response from Robert St. John Loan Officer with Barrett Financial Group· Aug 2, 2026
Alberto, thank you for the great review. I’m glad I could help keep the loan moving during a tight timeline and make the process easy to follow. It was a pleasure working with you, and I look forward to helping you again in the future.
