clear, precise and smooth
The background checking process was clear, precise and smooth. Customer Service was very helpful and my queries was solved immediately.
By Simran M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
The background checking process was clear, precise and smooth. Customer Service was very helpful and my queries was solved immediately.
By Simran M.
Son un gran equipo,me ayudaron con todo el proceso,fueron muy pacientes conmigo y me hicieron sentir seguro. Me sentí como en familia gracias.
By Domingo R.
The staff has been great and very helpful every time I called. My background check is taking so long that's my only complaint.
By HAMMOND A.
Really Fast replies and Really good customer service.
By Vinay R.
The process was very smooth. I thought the background check might have been challenging with my living outside the US for 15 years. Janice Gomes was in frequent contact with me, and it went very well. I was notified today that I will receive a job offer within a few days.
By Tony C.
It's a great platform to evaluate a candidate background . The user interface was good and undesrtandable.
By Bhargav
It was really great and smooth.
By Sarabpreet S.
Ian Newton will question your mental health and not transfer you hes the only one there apperently but when Jamel Smith promised to call he makes excuses. And says that it was a bad example.. yeah no I will see you in court
By Maria O.