Fast
Quick and easy
By Sally T.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Quick and easy
By Sally T.
During the initial engagement with Sterling technical issues slowed my progress to complete. I reached out to Sterling and was guided to resolve the issues. Tech was polite and professional. The interaction with Sterling was limited, but I didn't hesitate to reach out with questions. One grievance when I received the email to send this review, the email read as, "Hi Church" which is my last name. I understand technology self populates information made me laugh.
By Kristee C.
Customer service was exceptional from the representative that assisted me. The platform was easily accessible.
By Shayla C.
It is very easy to complete the verification using Sterling and it would be more helpful when we get all kind of notifications. People were so helpful and helped me to complete all the required process. I would definitely recommend using this.
By Ravikumar P.
I was nervous about checking the status of my background check, but every person I ever talk to was so nice and helpful. They are very accurate and precise and they have best customer service I've seen in a long time.
By LISA M.
I provided the necessary documents and when clarification/other documents was required sterling has emailed and it was very professional experience.
By Venkata
It was good and fast
By Hammad S.
I like the experience and how Sterling put this background check program together. Very informative and helpful. Easy to do.
By Debbie F.