The process was made effortless
The process was made effortless. I did have problem signing into the site the first time. I called the number that was given for any problems, and all was taken care of in minutes.
By Johnson K.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
The process was made effortless. I did have problem signing into the site the first time. I called the number that was given for any problems, and all was taken care of in minutes.
By Johnson K.
Only work on computer
By Hill M.
Very professional
By Terrence L.
fast and efficent .it only took 3 days for my background check to be ready.
By Godwin M.
The timing was great
By Elmertha R.
I had a couple different job applications working, and got an email stating Sterling had reported something to my employer. I wanted to know if that meant my current employer, or one of the prospects. The Sterling rep was very professional, courteous and he efficiently found the answer to my question.
By sun S.
Sterling was very professional and receptive to my question and concerns. They were helpful and was able to resolve my issue immediately. I was able to find a screening facility in my area.
By Holly T.
You're team responds promptly to emails, listens to the customer and actually understanding the customer's concerns before providing a response. Thank you for that!
By Re C.