There was great communication from the…
There was great communication from the beginning to the end.
By Rick
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
There was great communication from the beginning to the end.
By Rick
Speedy Background check and efficient processing
By Vijaya V.
The phone call was pleasant as expected
By Thomas B.
Just an overall good experience
By BRIAN B.
Courteous and friendly customer service.
By michelle A.
Very professional and always answers the phone every time you call if you have any questions are needed extra support. Made the whole process very easy to transition and also ask directly for everything that they needed.
By Nia C.
Everything in a correct guidance.
By Innamuri S.
The online submission of my passport for job verification was quick and easy. I then had to make an in-person appointment at a facility which had a pretty open schedule. Overall process was very easy. Thank you!
By Airport R.