Polite and responsive to my questions
Polite and responsive to my questions. Representative was able to concisely answer my questions and concerns. Thank you for the great experience!
By Rhett
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Polite and responsive to my questions. Representative was able to concisely answer my questions and concerns. Thank you for the great experience!
By Rhett
Timely and efficient customer support team that assisted me in the process.
By Josh
They explained to me the reason why it is taking so long to get the results from my background check.
By Christopher J.
The platform is very friendly, and the team speed up process to be completed before my start day, I appreciate the time and effort.
By Gloriana H.
IT was quick and very easy.
By vickie W.
Easy process to complete my background check.
By Karen W.
I had many questions long the way and everything was taken care of in a fast and friendly way Keep up the good work
By michael M.
It was a good experience working with this company since the questions that I had were answered immediately
By Pedro D.