User friendly site
user friendly site, helped in my issues, quick response to my escalation.
By Shweta K.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
user friendly site, helped in my issues, quick response to my escalation.
By Shweta K.
My issue was resolved at 1st contact. I'm satisfied.
By I.P.
Everything was simple and I happy with the process
By Jeffery S.
When starting to fill out my information my device has a small glitch and the system wouldn't let me go back into right page. I called customer service and they helped me add soon as they knew what was the problem. Everything resolved! Thank you for the great service.
By Jose O.
The support team was quick to respond and very helpful.
By Coleen B.
I like the fact that it was easy and people are friendly
By Stephon M.
My information was not submitted so I have to reenter my employment history. As far a responding back to my email I give you all 5 stars Thank you so much for responding within 24-48 hours.
By Dionne A.
Quick and easy to use.
By Anonymous