Ease of use
Very user friendly and easy to use.
By Agnes M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Very user friendly and easy to use.
By Agnes M.
Very helpful
By Akeeba M.
Extremely helpful and quick response; my issue was resolved in a just a few minutes.
By Albert W.
Good fast,.............,
By Rico B.
very helpfull
By Felicia P.
Helpful, courteous, and knowledgable - just what you want in a customer service professional.
By Keith F.
Thank you for your interest in helping people. Keep the good work.
By Jean U.
The Sterling representative was knowledgeable, quick, and courteous!
By stephen S.