Joy was very nice and straightforward…
Joy was very nice and straightforward with his help!
By Sage H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Joy was very nice and straightforward with his help!
By Sage H.
The staff is very knowledgeable also very helpful 👍 they solve problems in timely manner.
By CHARLES R.
I always get great help when contacting support. Everyone is super knowledgeable and helpful!
By Deb W.
Great customer service
By regan A.
My problem was resolved within a matter of minutes.
By Justin S.
The agent was kind and explained clearly.
By Rajesh D.
very helpful.
By Harry K.
They do a very good job of answering questions and help with getting problems solved. Very smooth process.
By Tyree T.