Background and drug screening
I had a great experience with sterling they were very kind nice and polite and very helpful with getting me what I needed thank you so much loved the experience it was excellent
By Jennifer C.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
I had a great experience with sterling they were very kind nice and polite and very helpful with getting me what I needed thank you so much loved the experience it was excellent
By Jennifer C.
It was very easy to complete the screening.
By Elijah R.
Talked to lady and right away was helped had made a call yesterday and was left a little confused but the call today clarified things
By Western M.
Ashley was very professional and patient. thank you Ashley!
By ROXANNE B.
Everything went well and they answered all my questions accordingly
By GREGORY J.
The customer service representative helped me resolve my question efficiently and quickly.
By JJ
Pretty smooth process.
By Michael M.
Excellent clarity of thought. The customer service representative was very thorough and explained the levels of checking and clarified my questions to my satisfaction.
By Mani L.