very professional and efficient…
very professional and efficient customer service.
By Steven H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
very professional and efficient customer service.
By Steven H.
They were nice and answered all my questions. Can't ask for more than that.
By Matthew S.
Very helpful, efficient and knowledgeable staff who helped me with minor technical issues.
By Procerpina W.
She was very nice and she was very helpful thank you for making my experience so great..
By Katrena L.
Very helpful customer service. While the website application was a bit confusing, their agents were able to answer all of my questions
By Mike D.
Sterling had wonderful customer service. Mark was my customer service rep. and he was amazingly helpful.
By Ryan
Very satisfied. Thank you
By Tiffaney B.
bad customer service. the customer representatives did not seem to care about the problem nor able to offer help.
By Laina P.