Great
Super helpful and very kind!
By MB
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Super helpful and very kind!
By MB
Easy to use online system.
By David M.
had a wonderful agent who didn't left me behind until I finished my questionnaire.
By Annabelle H.
Representative was helpful. She made sure that I got what I needed.
By Preston O.
Great costumer service
By Jose R.
Great customer service. Very courteous and knowledgeable representatives helped in a timely manner.
By Jillian Y.
Very professional, and very attentive everytime i called to ask a question. Keep up the great work
By Juan O.
The website was a little confusing for me. I called customer service and spoke with Stephen and he was fantastic! After his explanation on the to navigate on the website He explained it perfect. I was able to complete the task very quickly
By Anna M.