. Clayton Chapman
I would like to thank the person I spoke with she was very helpful, know I'm just waiting for a response from sterling.
By Clayton C.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
I would like to thank the person I spoke with she was very helpful, know I'm just waiting for a response from sterling.
By Clayton C.
Great Customer Service.
By Erica W.
What was needed to be accomplished was simple, straightforward & processed quickly. The Professionalism I received when I called to verify something was quick, to the point & friendly.
By Michael V.
Good feedback from customer support
By Eleanor R.
Form was not fitted to my needs. Representative was very nice and professional but could not resolve the issue.
By Brenda
Everything was quick and easy. I thought I left a part of the information out of the online questions. I sent an e-mail and quickly received a response. Thank You!! Kevin
By Kevin L.
Great experience
By S
They were clear and to the point on information they needed and replied back quickly to any questions I had
By Richard O.