Great customer service
Great customer service
By Brian W.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Great customer service
By Brian W.
The Cust.Serv Rep that i was able to contact was very informative and knowledgeable in the policies for the client in which i was hired. fast and factual information relayed to me regarding my 'process'
By John H.
Quick and Accurate Response
By AAKARSH M.
Received the help I needed quickly and great care. Keep up the great work!
By Carter L.
Operator was great in helping with my problem.
By Michael
Very helpful and they actually answer the phone when you call. So any questions you have are answered right away.
By Lee G.
Problem solved!
By Andre
Great service
By Ryan K.