Effective communication
Effective communication, speed, knowledge.
By Sergio A.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Effective communication, speed, knowledge.
By Sergio A.
The agent that helped me was so nice and helpful i really appreciate this kind of people even that i keep asking her many questions but she didn't hesitate to help me thanks Sterling
By Chourouk Z.
Sterling had great customer service, the agent was very helpful.
By James M.
The vetting process was quick and easy. The directions were clear. When more info was needed, I was contacted in a timely manner.
By Brenda
THANK YOU FOR HELP ME OUT WHEN I CALL BACK AND MAKING THE PROCESS SMOOTHLY
By Scott-Chisholm J.
They were able to expedite a BG check and got it completed within a few days. Thank you!
By Heather K.
Quick responce
By Customer
The people who you employ. Kind,efficient,diligent
By Holly S.