Very professional
Very professional, polite and very informative. You guys are great. Keep up the good work. I appreciate you.👌
By Edgar S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Very professional, polite and very informative. You guys are great. Keep up the good work. I appreciate you.👌
By Edgar S.
Prompt response to issues
By ORIJIT B.
Helpful and kind. Very good and listening and explaining.
By corey L.
My call was answered quickly and my issue was clarified very efficiently.
By Nicolas G.
It was all self explanatory and if needed we can call as well. They give is a good support
By Kiran Kumari S.
Very professional. Quick reply. Good work.
By Customer
I was a great company to work with. They did my background check within three days. The process was completely easy. Thanks for a great experience. Tierra S.
By Tierra S.
The Sterling customer support extended to me was fantastic. The support staff was professional, polite, and able to answer my questions. The support staff said that they would look into the matter and send me a follow-up e-mail, which in fact they did send me a follow-up e-mail. The overall customer experience was exceptional.
By Susan S.