Very fast and efficient
Very fast and efficient
By Jeffrey K.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Very fast and efficient
By Jeffrey K.
This shower contacted me asking to provide them with a reference for an applicant. I need to ask a question regarding their enquiry. On hold for an hour & cut off. Now been on another hour and about to give up due to them wasting my day. I’ve got my own company and there is absolutely no way I’d use this organisation for checking references. Clearly happy to take the shilling from their clients, then providing a basically non existent “service”. Avoid at absolutely all costs Update that ended up being 5 one hour calls. All cut off. So I sent them an email instead & asked them to acknowledge receipt. 10 days later they haven’t. Yet so concerned about this being in the public domain they’ve had time to twice contact Trustpilot & ask for my number & email. I guess if they were more concerned with dealing with their calls & emails they’d have all that information. As a prospective referee I’ve given up to the potential detriment of the applicant. Absolute disgusting Organization
By Robert
Excellent service. The agent is an excellent representative of your company. Nevin
By Nevin K.
Hi. Everything was collected quickly and smoothly. I have zero complaints. Thank you.
By Daniel G.
Thank you very much to the whole team, they are very professional, I had immediate, short and concecisous responses. I'm happy with your efficient work. Thanks again.
By Olga C.
Very professional team received an email on health and drug screening that already had been taking care of and they thank me for the info
By Kenneth Jarrells J.
Very quick to answer all my questions and concern.
By Ronnie W.
Easy, straightforward and trustworthy. Would definitely use again. Thank you for the stellar service.
By Test