Satisfied
Satisfied, strong customer service, quick and fast services, detailed information for COVID 19 rules to follow all the time.
By Gayatri P.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Satisfied, strong customer service, quick and fast services, detailed information for COVID 19 rules to follow all the time.
By Gayatri P.
Once I spoke with one of your employees it was easy get to where I needed to go.
By Edward Coronado J.
Thank you, Very quick and fast response
By Melissa J.
Overall the website is more or less easy to navigate, but I think it needs a better separation of an institutional and individual applicants' login options. Also, a brief explanation of the whole application process wouldn't hurt, for example describing how can the applicant check for progress and how to get the final report.
By A. K.
Staff is friendly, professional, mannerly, and accomodating. My phone calls and email correspondences were quickly addressed.
By Paige S.
Thank you guys so much for helping me
By Kaymore T.
Sterling made the application easy to complete.
By Melanie S.
I was up for a position at a Title and Escrow company in Boise and was assured the background check would only take a few days. As promised, it only took the few days to complete with no hiccups.
By Regina S.