Came to this site to see reviews and…
Came to this site to see reviews and how well the product worked for others and only heard about company/customer service - which was good, but what about the PRODUCT !!
By Cindy Brown H.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Came to this site to see reviews and how well the product worked for others and only heard about company/customer service - which was good, but what about the PRODUCT !!
By Cindy Brown H.
Sterling is a great company and treats ever customer with kindness and care....
By Adam H.
Great customer service
By Lashay
Excellent service.. Fast. Friendly. Knowledgable.
By venus B.
Hello, I was very pleased with the the help that I got from the hiring team to the drug test department all way up to the background check.And Human Resources team all was a Success. Thank.
By IBREDELLA T.
The staff really helped me with the things I wanted help on, and they didn't rush me, they took their time and made sure I was comfortable enough to go to the next section. Tufree Chapman
By tufree C.
Great background check. Very thorough, and the customer service was very helpful. Also allowing the candidate a copy of the background check is very helpful
By D. M.
Only problem is that I didn't see the checkmark box at the bottom of the employment page. It could probably be highlighted better. Besides that everything was great.
By Robert V.