I enjoyed the knowledgeable… Thirst for knowledge
I enjoyed the knowledgeable questionnaires
By Robert C.
Response from Sterling, A First Advantage Company· Mar 21, 2023
Thanks for this review.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
I enjoyed the knowledgeable questionnaires
By Robert C.
Response from Sterling, A First Advantage Company· Mar 21, 2023
Thanks for this review.
They answered all my questions, with no problem.
By Johnson C.
Response from Sterling, A First Advantage Company· Mar 21, 2023
Thank you for leaving us a 5-Star review!
Quick,, easy and very respectful..they where talking care of lots of patients in a timely manner...
By Sean M.
Response from Sterling, A First Advantage Company· Mar 21, 2023
Thank you for this review.
Easy Peasy and fast Results! ")
By Dallas T.
Response from Sterling, A First Advantage Company· Mar 21, 2023
Thanks for the review!
The Representative that completed the finger printing took her time even though it was a challenge catching the right prints.
By roslyn J.
Response from Sterling, A First Advantage Company· Mar 21, 2023
Thank you for leaving us a review.
Horrible experience - One of the most unresponsive account management team and back end support team. They have acquired our old partner and completely broken the process from start to finish. The best part is its been few months where are we are having escalation calls with them to resolve cases – but hey seem to be not interested to fix the problems I must highlight this should be wake up call for Sterling Leadership to see if they wish to improve the process internally
By Mayur S.
Response from Sterling, A First Advantage Company· Feb 22, 2023
Hello. We apologize this was the experience you had - can you please contact [email protected] directly for support?
Representatives were prompt and knowledgeable when questions were asked.
By Sam J.
Prompt client support
By Praduman K.