Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,890 reviews
StepprsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 1,609 reviews with 5 stars · Clear filters
Loved the insole so much, I ordered 2 more pairs. I had been dealing with plantar fasciitis for the past 3 months and had a tour of Thailand booked for end of November. I was able to walk pain free in my running shoes the whole trip, including running through the airport to catch our flight. I even recommended Stepprs to a fellow traveler who had been dealing with the same issue. Love Stepprs!
By Bernard
I was sceptical at first but on purchasing they have helped my plantar fasciitis tremendously, so good I’ve ordered another pair. Thank you.
By Ryan W.
I love these insoles - they are so comfy and cushioned! I needed to exchange the size, and the team's response was prompt and the process was seamless!
By Mariah M.
I javnt tried them yet as they are a gift but Great customer service. I ordered the wrong size and they worked with me to get that corrected pretty fast and told me to just keep the wrong ones and give them as a gift to someone. That's very awesome of them really thank you!
By Jessicka
The support was incredible. My first order, the EU seizing for these is wrong so I received 5 pairs that were about 2 sizes too small. Contacted them and they've sent another 5 pairs, in the new size that I wanted free of charge. As for the ones that were too small .....they just told me to give them to my friends. And after all this waiting for the correct size I can tell you that it was worth it because they truly are incredible.
By Bill
I did not receive my first order from stepprs despite Yodel insisting they had delivered it to me. Wrong house, wrong front door picture, not my address. Stepprs took responsibility of this and shipped me out a replacement pair of inner soles. I received these no problem. Stepprs customer service is fantastic and I am very happy. The inner soles I am yet to try and comment on but so far an excellent service. Thank you
By Shannahan
Better than I thought, takes actually using it outside to know
By Omz S.
They feel like clouds
By Gilberto P.
