I had a issue where I was only sent one…
I had a issue where I was only sent one pair of in soles, sent an email and was sent another pair with no problems
By SHANNON W.
Sunday, November 8, 2026 · Customer reviews of US businesses
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2,890 reviews
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Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 1,609 reviews with 5 stars · Clear filters
I had a issue where I was only sent one pair of in soles, sent an email and was sent another pair with no problems
By SHANNON W.
Incredible customer service ice. I had an issue where I was sent the wrong sizes. They quickly turned it around and shipped me correct size. I was very impressed and greatful. I am a big fan of stoppers and want them in every pair of my shoes
By Giovanni R.
I ordered 2 pairs of insoles, but, something happened and they either got delivered to the wrong place or they never got delivered at all. So I reached out to Stepprs to inform them of the issue. After a couple of weeks they replaced the order and re-sent it. Can’t wait to use them!
By Daniel
Very, very pleased with these insoles. Have tried many different brands over the years but these are the best! Very cushioned and supportive. Would definitely recommend.
By MommaofJedi
The soles are great, you just need to get a number higher and adjust in case you need to, support was amazing, they took a while to answer but who doesn’t. Absolutely amazing people!
By Gabriel marius R.
Great customer service!
By Scott F.
I received the wrong size. I contacted customer support and they can back to me very quickly. They sent replacement insoles and said I could pass on the wrong size ones. Excellent customer service.
By Angie S.
After using Stepprs for the past three months I have just ordered four more pairs to go in my other shoes from casual to work boots. Soooo comfortable and supportive. Do yourself a favour if you are on your feet all day get into Stepprs, your feet will love you.
By Garry V.