Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,890 reviews
StepprsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 219 reviews with 4 stars · Clear filters
Quick responses to my email questions was great!
By Gayle M.
Response from Stepprs· Aug 20, 2026
Hi Gayle, Thank you for your review! We're so glad we could answer your questions quickly and provide the support you needed. We know how important timely communication is, and we're always here to make sure you get the information and assistance you need. Thank you for choosing Stepprs and we truly appreciate your support! -Emily
The website was good but delivery poor.
By james S.
Response from Stepprs· Aug 19, 2026
Hi James, Thank you for taking the time to share your feedback. We're pleased to hear you found our website easy to use, but we're sorry that the delivery didn't meet your expectations. We understand how important timely delivery is, and we're continuously working with our shipping partners to improve the overall experience. Your feedback is greatly appreciated and helps us identify where we can do better. Thank you for choosing Stepprs, and we appreciate your honest review. -Emily
Order arrived in Great Condition! Product Looks Great! Next thing for me to do is use them and find out how they work/feal etc..
By Michael P.
Response from Stepprs· Aug 7, 2026
Hi Michael, Thank you for taking the time to share your review! We're so glad your order arrived safely and in great condition. It's exciting to hear you're ready to try your Stepprs. We're confident you'll enjoy the comfort and support they provide with every step. Thank you for choosing Stepprs, and we'd love to hear what you think after you've had a chance to use them! -Emily
They took a while to arrive but they are very comfy and not too hot and stick . I don’t think they will last a long time though sadly but I will order another pair when they ware out 🙏
By Hoggy N.
Response from Stepprs· Aug 7, 2026
Hi Hoggy, Thank you for taking the time to share your experience! We're glad to hear that your Stepprs are comfortable, breathable, and helping keep your feet feeling good. We also appreciate your patience with the delivery, and we're grateful to hear you'd choose Stepprs again when it's time for a new pair. At Stepprs, we're always working to improve both our products and our customers' experience. Thank you for choosing Stepprs! -Emily
I love the product. Been walking miles a day for the past 3 days and my typically achy feet lost their ache. The reason I gave it a 4 is because my first order was lost in the mail. Good news is they sent me another pair. They should change their advertising. Shipping from China to US west was 16 days.
By Tom
These are without question the the best insoles that I have ever purchased. I have bought like (15) pairs now.
By Michael O.
Response from Stepprs· Jul 27, 2026
Hi Michael, Thank you so much for your amazing review! We're thrilled to hear that Stepprs are the best insoles you've ever purchased. At Stepprs, our goal is to provide lasting comfort and support with every step, and we're incredibly grateful to be part of so many of your favorite shoes. Thank you for your continued trust and support! -Emily
The wide steppers are great.
By Linda R.
Response from Stepprs· Jul 24, 2026
Hi Linda, Thank you so much for your review! We're thrilled to hear that you're enjoying your Stepprs. Finding the right fit makes all the difference, and we're so glad they're working well for you. At Stepprs, our goal is to provide the comfort and support you need with every step. Thank you for choosing Stepprs, and we truly appreciate your support! -Emily
I've had my Stepprs for about a week! I have really bad PF, currently about to get assessed for how bad my foot pain really is. Today, I wear whatever my feet feel comfortable with day to day. Hopefully, my podiatrist appt today I will have more clarity. Today, currently wearing my Stepprs in my sneakers!!!
By Fiona S.
Response from Stepprs· Jul 24, 2026
Hi Fiona, Thank you for sharing your experience with us! We know how challenging plantar fasciitis can be, and we're so glad you're already wearing your Stepprs in your sneakers. It's wonderful to know they're already helping provide the comfort and support your feet deserve with every step. At Stepprs, our goal is to provide lasting comfort and support for every step you take. Thank you for choosing Stepprs, and we'd love to hear how you're getting on with them over the next few weeks. -Emily
