Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,890 reviews
StepprsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 1,609 reviews with 5 stars · Clear filters
Much more comfortable than any other insert
By Peter S.
Response from Stepprs· Jul 15, 2026
Hi Peter, Thank you for taking the time to leave us a review! We're grateful you chose Stepprs and really appreciate your kind words. Your support means a lot to our team, and we're delighted to know you're enjoying your insoles. Thank you for trusting Stepprs. We're proud to keep you comfortable and supported every step of the way. -Emily
Great customer support through the Stepprs Customer Care Team regarding my last order with Stepprs. There was an issue regarding the delivery but with their Management team's efforts, were able to provide a resolution in an appropriate amount of time. This past order was my second order from Stepprs as I have been enjoying the relief and comfort of their insoles in prior months. They're definitely not a typical replacement insole found at most large stores/pharmacies. The design has helped me stay on my feet for long days and they have helped with deterring odor as well. This second order is to help me replace the original insoles for the rest of my everyday footwear including 'athletic' shoes. Thank you Stepprs!
By NOLA S.
Response from Stepprs· Jul 15, 2026
Hi, Thank you for taking the time to share such a thoughtful review! It means so much to know you've continued to choose Stepprs and trusted us with a second order. We're grateful for your patience and are pleased we could resolve the delivery issue for you. Your continued support truly means a lot to our team, and we're delighted that Stepprs has become part of your everyday routine. Thank you for choosing Stepprs. We're proud to keep you comfortable and supported wherever life takes you. -Emily
The parcel arrived in the post relatively quick. They fitted straight into my work boots very well with no cutting, these things are extremely comfortable, especially for my heels. I will be looking to buy a couple more pairs at least.
By Lee B.
Response from Stepprs· Jul 15, 2026
Hi Lee, Thank you for your thoughtful review! We're delighted to hear your Stepprs have been a great addition to your work boots. Your continued support means so much to us. We truly appreciate your trust in Stepprs and are proud to help keep you comfortable and supported every step of the way. -Emily
Absolutely wonderful insoles. I have nerve damage in my feet and I have to say, these are the only insoles that have helped me. So so comfy. I genuinely am going to buy a few more for all of my shoes, trainers and slippers. Thank you Stepprs for being able to help!!
By James Y.
Response from Stepprs· Jul 15, 2026
Hi James, Your kind words truly mean a lot to us. Thank you for taking the time to share your experience and for trusting Stepprs. We're so grateful to know our insoles have made such a positive difference for you, Thank you for your continued support. We're delighted to keep you feeling comfortable and supported every step of the way. -Emily
I have spent over $200 for inserts that promised relief but seldom delivered. Steppers have proven to be the exception. I have them in my street shoes, golf shoes and running shoes and they give me a level of comfort no other insert could.
By Kenneth C.
Overall, I had a great experience with this company. I accidentally ordered the wrong insole size, but their customer service was incredibly helpful and quickly changed it for me before it shipped. What impressed me the most was how fast they responded to my emails and how willing they were to help resolve the issue. The only downside was the delivery process. The tracking website wasn’t very reliable and didn’t notify me when my order had arrived I only found out because my girlfriend let me know. In addition, the delivery took longer than expected, despite the website stating that orders would arrive within a maximum of 8 days. That said, the excellent customer service made up for the delivery issues, and overall, I’m very satisfied with my experience.
By Carl
The company's doing great they've helped me out a lot I needed to know a size that I ordered and they're going to find out for me
By Jewels V.
interesting products
By Kimbra Audrey L.
