Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,890 reviews
StepprsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 1,609 reviews with 5 stars · Clear filters
Like the cushions on my feet
By Scott S.
Response from Stepprs· Aug 20, 2026
Hi Scott, Thank you for your amazing review! We're so glad to hear your Stepprs feel like cushions under your feet. That's exactly the kind of comfort we designed them to provide. Knowing you're enjoying every step means a lot to us. Thank you for choosing Stepprs and for taking the time to share your experience! -Emily
Prompt delivery.Products do as the Company claim
By customer
Response from Stepprs· Aug 20, 2026
Hi, Thanks for sharing your feedback! It's great to know your order arrived quickly and that the insoles performed just as expected. Hearing that our products deliver the results you were looking for is always rewarding. We appreciate you giving Stepprs a try and are grateful to have you as part of our community. -Emily
I work in the shellfish industry so I am on my feet all day, whether it be at the oyster farm, at the shop, or on the road to pick up lobsters or clams. I tore my plantar fascia playing lacrosse in college over 10 years ago so it has been bothering me, especially after a long work day. I’ve boughten cheap inserts over the years from a name brand store or online that were okay but I still had pain at the end of the day. Stepprs showed up multiple times recently on Instagram ads so it was tough not to buy them based off the information explained to me. The first time putting them on was not only extremely comfortable but the targeted pressure points and arch support gave me hope. After a week of using them in my work boots I no longer have the same pain and discomfort at the end of a long work day and have the energy to exercise which lead me to get back into running. Since I purchased two pairs (at a discount thank you) I use another in my running sneakers and the comfort to lightweight ratio is perfect. Stepprs is highly recommended for those who work on their feet all day and want to continue to live a healthy active lifestyle. I don’t plan on stepping into any pair of shoes, sneakers, or boots unless they have Stepprs.
By Chris G.
Response from Stepprs· Aug 20, 2026
Hi Chris, Wow, thank you for taking the time to share your story with us. Hearing how Stepprs have helped you get through long days on your feet and even get back into running is incredibly rewarding. We know how demanding your work is, so it means a lot to hear that the comfort, arch support, and targeted pressure points have made such a noticeable difference. The fact that you've trusted Stepprs in both your work boots and running shoes is the biggest compliment we could ask for. Thank you for your recommendation and for making Stepprs part of your everyday routine. We're honored to support you through every shift, every run, and every step in between. -Emily
I just bought my second pair of stepprs massage insoles and I’m looking forward to using them at work tomorrow. My first pair is over a year old and it is still so good as compared to the basic sole that comes in a new pair of shoes. I highly recommend it. I’m on my feet all day as a carer so I should know!
By Sally A.
Response from Stepprs· Aug 19, 2026
Hi Sally, Thank you for your wonderful review! We're thrilled to hear your first pair has lasted for over a year and is still providing the comfort and support you need. That kind of feedback means so much to us. Knowing you've come back for a second pair, especially with how much time you spend on your feet as a carer, is the biggest compliment we could receive. Thank you for recommending Stepprs and for making us part of your everyday routine! -Emily
Very good quality, the fit is perfect, each pair comes individually protected in a resealable bag of its own in order to keep different heights separated. I’m loving wearing this very comfy shoe insert in all my various assorted shoes!
By Tanya R.
Response from Stepprs· Aug 19, 2026
Hi Tanya, Thank you for taking the time to share your experience! We're so glad you're enjoying your Stepprs and that the fit has been perfect for you. It's also wonderful to hear you appreciate the individual packaging for each pair. Knowing you're comfortably wearing them across your different shoes is exactly what we love to hear. We're glad to provide the comfort and support you need every day. Thank you for choosing Stepprs! -Emily
The got back to me right away with the information that I wanted
By John D.
Response from Stepprs· Aug 19, 2026
Hi John, Thank you for your review! We're glad we could get back to you quickly and provide the information you were looking for. We know how important clear and timely communication is, and we're always here to help with any questions you may have. Thank you for choosing Stepprs and we appreciate your support! -Emil
Very fast customer service response time! Was refunded in a timely manner when and extra order was made by mistake.
By Lindsay
Response from Stepprs· Aug 19, 2026
Hi Lindsay, We really appreciate you sharing your experience with us! We're so glad we could respond quickly and help resolve the extra order without any hassle. We understand that mistakes can happen, and we're happy we were able to process your refund promptly and make the experience as smooth as possible. Thank you for choosing Stepprs, and we truly appreciate your support! -Emily
User friendly website through and through. Quick response from customer service. I cant wait for my delivery to arrive first time client here
By Cooper
Response from Stepprs· Aug 17, 2026
Hi Cooper, Thank you for your kind review! We're so happy to hear you found our website easy to use and that you had a great experience with our customer service. We're excited for you to receive your first pair of Stepprs, and we're confident you'll enjoy the comfort and support they provide. Thank you for choosing Stepprs! -Emily
