Excellent customer service and…
Excellent customer service and excellent product
By craig B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,890 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 1,609 reviews with 5 stars · Clear filters
Excellent customer service and excellent product
By craig B.
The package came in good shape. These Insoles are like walking on clouds ☁️ really good quality not much of a bad scent. I would buy them again.
By Aaron O.
Great company sent me a gift after waiting a long time for delivery. Good customer service. 🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻
By Nick
I’ve had a really great experience with the customer service; they go beyond in helping get the correct size product. They respond and give a quick solution to your needs.
By Alberto V.
What made the experience great, is the great customer service communication. Respond quickly and do what they say will do.
By Santiago M.
Well these steppers are just great it’s like bouncing when you walk they really do take the bang out of walking I’m on my feet 12 hours a day it’s hard going waited for these bought three pairs so I could put them in all my shoes so it consistent iv planter faltasi I know iv not saud that right but all will know what I mean since April these are helping it’s not gone yet but defo helping its all very soft and spongy so the move with your weight so not rigid in the shoe hence bouncy feeling would defo recommend for hard working feet Ruth Austin 🙏🏿🙏🏿🙏🏿
By Ruth ste A.
Got told about them by a friend at work. They helped massively with shooting pains I was getting due to recent injuries! Definitely worth it.
By Mr Jake A.
These insoles are incredible! So soft and comfortable to walk in. I inadvertently ordered a size too small and Stepprs replaced them at no cost. Amazing customer service. Thank you Evelyn and the entire Stepprs team.
By Ryan A.