Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,890 reviews
StepprsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 1,609 reviews with 5 stars · Clear filters
Excellent customer service
By Sandi T.
Response from Stepprs· Sep 28, 2026
Hi Sandi, Thank you for the lovely feedback! We’re really happy to know you had such a good experience with our customer service. We appreciate you taking a moment to leave us 5 stars. Thanks for choosing Stepprs, Sandi, and we’re glad to be part of giving your feet the comfort and support they deserve. -Emily
I have the stepprs insoles in all of my shoes and my feet don't hurt nearly as much because of my plantar fasciitis I can stand at work during all day and not be limping afterwards
By Mary
Response from Stepprs· Sep 24, 2026
Hi Mary, That’s amazing to hear! We’re so glad your Stepprs have become part of all your shoes and are helping you feel more comfortable during those long days at work. It’s especially nice to hear that you’re able to get through your shifts without limping afterward. We really appreciate you sharing your experience with us. Thank you for choosing Stepprs, Mary! We’re happy our insoles are giving your feet the comfort and support they need. -Emily
Quick shipping. I also walk 20k plus steps a day andy feet don't ache.
By Eric S.
Response from Stepprs· Sep 24, 2026
Hi Eric, That’s a lot of walking every day! We’re happy to hear your feet are staying comfortable even with 20k+ steps, and that your order also got to you quickly. It’s great knowing you can keep moving through your day without that usual foot ache. Thanks for giving Stepprs a try and for sharing your experience with us. We really appreciate the 5 stars, Eric! Glad our insoles can give your feet a little extra support with every step. -Emily
The insole is amazing and comfortable.
By Coty
Response from Stepprs· Sep 23, 2026
Hi Coty, Thank you for the 5 stars! We’re really glad to hear you’re enjoying your Stepprs and finding them comfortable. It’s always great to know when our insoles make a difference in how your feet feel throughout the day. We appreciate you giving Stepprs a try, Coty! Thanks again for your support. We’re happy to keep your feet feeling comfortable and supported. -Emily
Thank you so much, very satisfied.
By Mark V.
Response from Stepprs· Sep 23, 2026
Hi Mark, Thank you so much for the kind words! We’re really happy to hear you’re satisfied with your Stepprs experience. It means a lot to know you’re happy with your purchase. We’re glad to give your feet the comfort and support they deserve. Thanks again for choosing Stepprs, Mark! We truly appreciate your 5-star review. -Emily
Very fast response despite what I consider very long delivery window from order to delivery
By Joseph G.
Response from Stepprs· Sep 23, 2026
Hi Joseph, Thanks for your feedback! We’re glad you got a quick response when you reached out, even though the delivery time was longer than you expected. We understand that waiting for an order can be frustrating, so we appreciate your patience. We’re happy we could at least keep the communication quick and clear along the way. Thank you for choosing Stepprs, Joseph. We hope the wait was worth it and that you enjoy the comfort and support our insoles give your feet!
Contacted customer service they handled my request professionally and didn't have to wait. Thank you very much
By Miss Y.
Response from Stepprs· Sep 23, 2026
Hi Miss Young, Thank you for the lovely feedback! We’re glad your request was taken care of quickly and that you didn’t have to wait around for help. It’s great to know you had a smooth experience with our customer service. We appreciate you choosing Stepprs, and we’re happy to provide the kind of service that makes your experience easier from start to finish. Thanks again for the 5 stars! We hope you enjoy the comfort and support our insoles bring to your feet. -Emily
When I contacted customer support to fix my order they responded very fast and corrected my order
By Brian
Response from Stepprs· Sep 22, 2026
Hi Brian, Thanks for the great feedback! We’re glad you reached out and that we could quickly fix your order for you. We know how important it is to get things corrected without a long wait, so we’re happy we could make it simple and easy. We appreciate you choosing Stepprs and trusting us to get everything sorted. Thanks again, Brian! We’re glad to provide the service you need and the comfort and support your feet deserve. -Emily
