Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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2,890 reviews
StepprsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 1,609 reviews with 5 stars · Clear filters
Very comfortable insoles! I felt an immediate difference, compared to other brands. (e.g. Dr. Scholl's that I bought from my local grocery.) These feel like clouds on my feet, honestly... The massage points are a great addition, also.
By David L.
I had previously submitted a review of Stepprs as I had not received my order. I have since received my order and would like to commend the Customer Service team who responded swiftly to my email regarding this issue. They were very courteous and helpful and assured me that, had I not received my order, they would provide a replacement or refund. As a result, I am happy to recommend this company.
By Sinead
Response from Stepprs· Aug 15, 2025
Hi Sinead, We're so sorry to hear this — we completely understand how upsetting it is to be charged for a product you haven’t received. While we rely on third-party couriers for delivery, it’s still our responsibility to make this right for you. If your parcel hasn’t shown up after checking with neighbours or the local post office, please email us directly at [email protected]. We'll be happy to either send a replacement or issue a refund right away — whichever you prefer. Thank you again for your patience, — The Stepprs Team
They were very comfortable, I thought the thickness of the insoles would make the trainers too tight but were OK.
By Pauline R.
Excellent! Thank you. I ordered one pair a couple months ago & I LOVE THEM! So I ordered another pair in black. A+
By Leslie R.
I normally wake up with pain in my feet, I thought just part of aging. Then did some research and i guess i have this Plantar F... and cut the story short, since I saw this Guy tbrowing egg on the show supports, got interested because it shows the support it gives. Im skeptical but look, give it a go! and Thank you, my feet is so happy, I did. Im walking like clouds! No more pain in the morning. I also had issues with the size but worry not, their customer service is next level. Thank you Stepprs!!!
By Jay M.
After using steppers. It eliminated the pain in my heel they call planters feet? The pain is completely gone. Thank u
By Brenda S.
Un service client ultra-réactif concernant une erreur (de ma part) dans la commande. Les semelles sont tellement confortable dès le premier pied posé !
By Geoffrey B.
These helped me with my foot pain fit in all my shoes and are comfortable def notice the difference when not wearing them If u don’t have them get them
By Sheree M.
