Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
5 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepbrain is listed under Personal Care.
Stepbrain (stepbrain.com) has 5 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
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DO NOT PAY the 99p, it secretly sets up a subscription for £28.99 you cannot get out of, unless you contact your card provider. No way to cancel online, no phone number, and no reply when you email. Please shut this company down.
By Joe H.
Did a little IQ test which was 99p or £1.99 - didn't agree to a trial or starting a subscription. Next thing I know £29.99 taken from my account. Impossible to cancel subscription from account for example no hyperlinks; just says subscription 'active'. At no point did I give permission for my payment details to be saved for this purpose, and at no point in purchasing the report was I made aware that this would be done. Emailed the "support" team to no avail and when initiating a chat with the AI feature, it replies in Greek!! The whole website needs flagging and shutting down immediately!
By Ess E.
Fraud take funds despite cancelling within cancellation window - no response from contact numbers
By Nik
I feel completely scammed. Trick you into paying for a useless subscription which doesn't even offer anything and then ignore your messages about cancelling. You can't even cancel on their website. Do not give them any money. Completely ignore them. If I could give them one star I would.
By JT
Another company giving you a trial period and when you cancel. Try to take your money. Avoid the trial as they will try and take your subscription!
By Alan I.
