review of service and product received
Stellar Scientific is definitely the perfect place to order for my lab supply needs!
By Gail
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
616 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering exceptional value and incredible support to research laboratories in a wide range of fields. Our modest catalog of more than one-thousand of the most commonly used plastic consumables and general equipment features everything you need to start up and maintain a high-quality lab.
Stellar Scientific (stellarscientific.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 559 reviews with 5 stars · Clear filters
Stellar Scientific is definitely the perfect place to order for my lab supply needs!
By Gail
I truly enjoyed working with Stellar Scientific. They kept me informed of the status of my order from the time it was placed, to the time it was delivered! I look forward to working with them in the future!
By Marlene T.
Response from Stellar Scientific· Feb 24, 2017
Thank you so much Marlene. We especially appreciate how you gave us the opportunity to correct an issue, and followed up with a second purchase.
I like having business with Stellar Scientific!
By Ying Z.
Response from Stellar Scientific· Feb 16, 2017
Thank you Ying! We appreciate being your partner too!
Great price and fast response. Will shop here again!
By Xiaofei
Response from Stellar Scientific· Dec 26, 2016
Thank you Xiaofei for the opportunity! We look forward to serving you again.
I was able to quickly resolve a lengthy back order issue using the online chat feature. The chat rep, Jupe, was extraordinarily helpful.
By David M.
Response from Stellar Scientific· Nov 30, 2016
Thank you very much David! You are the first person to comment on the chat feature since it went live. We appreciate hearing that it added value to your experience. And Jupe appreciated your recommending him for a VP position too!
They have amazing customer service, super helpful and they sent out my order right away.
By UMM
I've been looking for opaque gel boxes for Invitrogen mini-gels for months. One company had them at ~$20 each. Stellar Scientific had the same thing, but without the useless printed logo on them, for $5 each. Thanks!
By Harriet L.
Response from Stellar Scientific· Nov 4, 2016
Thank you Harriet for making time to share this with others. We're happy to be of service to you and glad to have delighted you with this surprise.
Lee at Stellar Scientific is extremely friendly and helpful. Even though I needed plastic test tubes, for a craft project versus an actual medical necessity, Lee still helped find the perfect tubes for me. They arrived quickly and the communication has been great every step of the way. I was blown away by the customer service and kindness. The kids will have so much fun making their sensory tubes, and I will definitely be recommending Stellar Scientific to my friends in the medical community.
By Christina F.
Response from Stellar Scientific· Oct 21, 2016
Thank you very much Christina for this thoughtful review and for giving us the opportunity to do something special for your kids. We wish we could donate to all the worthy causes that approach us, but yours really touched us and we had to help.