Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
257 reviews
Stay SojoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stay Sojo was born to celebrate the journey of travel and elevate the traditional corporate housing experience into a more memorable stay. We cultivate stays that serve not only professional travelers, but also curious adventurers with the freedom to live and work wherever they choose. Through Stay Sojo, we’re able to engage travelers in a fresh way, building upon our history of providing top-notch hospitality to stand out among the competition. From business to leisure, we are committed to serving the “professional traveler,” creating a new standard of on-the-go living and providing an environment that feels like home, wherever they are.Stay Sojo offers luxury, furnished living spaces with flexible month-to-month stays in more than 100 cities throughout the U.S., with shorter stay options in some locations. Our benefits include centralized end-to-end account management, consolidated invoicing & reporting, flexible & value-driven options, commitment to care & service, dedicated guest experience team.
Stay Sojo (staysojo.com) has 257 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 219 reviews with 5 stars · Clear filters
We had a horribly uncomfortable bed to say the least. Alex Mainsail and they were great took care of it within 48 hours!
By Lora M.
Response from Stay Sojo· Jul 30, 2021
Thank you so much for your response! Glad the new mattress is more comfortable. General Manager, Virginia - Melissa Hoban
Overall the experience was great. It did take a bit longer than expected to line up a place to stay and we had to switch rooms, however, I'm also located in an area that doesn't have many options to begin with. Mainsail was very easy to work with and communicated frequently.
By John
Response from Stay Sojo· Jul 30, 2021
Thank you so much for your response! We appreciate the kind words.
my experience with Mainsail was very good and I am thankful for their service. They were professional, responsive and friendly. The apartment was perfect. I have and will continue to recommend them to friends and colleagues.
By na
Response from Stay Sojo· Jul 30, 2021
Thank you. A referral is the highest compliment we can ask for!
I have nothing to complain about: the apartment is clean, everything works and the neighborhood is good. All relevant shopping is in walking distance.
By Marianne
Response from Stay Sojo· Jul 30, 2021
Thank you for your time to respond to our survey. We are glad that the accommodations met your needs and we appreciate the opportunity to be of service.
Better than expected, very nice apartment, beautiful gated community. All well organized with clear instructions.
By Gerhard M.
Response from Stay Sojo· Jul 8, 2021
Hello Gerhard, Thank you for the feedback and we are glad you enjoyed your stay. General Manager, Tennessee – Hardy Mattox
Great staff and convenient location
By Dinesh S.
Response from Stay Sojo· Jul 6, 2021
Dinesh, Thank you for taking time out of your busy day to send these kind words along. We appreciate your feedback and we will use this invaluable information to help us to improve and continue to provide the best possible customer experience. General Manager-Miami, Victoria Cohen
Melissa has been super excellent in resolving and compensating the few minor items of my stay
By Timothy F.
Response from Stay Sojo· Jul 7, 2021
Thank you Tim for the review. I appreciate your flexibility and willingness to work with us to make the apartment work for your stay! General Manager-Virginia, Melissa Hoban
Apartment staff was excellent. They had all amenities available. They made a very stressful transition peaceful.
By Harold R.
Response from Stay Sojo· Jul 6, 2021
Thank you, Harold! It was our pleasure to have you as our guest! National Account Coordinator, Christine Phillips
