Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
53 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prepaid Cab Company providing 24 hour taxi services in the USA. Need a Taxi Near Me Open Now? We have short wait times & provide reliable service consistently. Book online, send a text or give us a call. We are open now and available 24 hours.Need a ride and rideshare apps are not working or unreliable in your area? You’ve come to the right place.Book a taxi online or give us a call and we do the rest. We specialize in various taxi services incl. 24hr, long-haul, luxury and airport cabs. Safe & affordable taxi transport for when you need it most.
States Taxi (statestaxi.com) has 53 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
53 approved reviews, newest moderated first
The driver was awesome
By Michael M.
Response from States Taxi· May 29, 2023
Dear Michael, it was a pleasure assisting you and thanks for the lovely review. Please save our details for whenever you need a Taxi again. All the best and Travel Safely, STATES TAXI https://statestaxi.com +1(888)-211-8883
Safe, polite, and on time driver. Clean cars and seamless booking and payment process.
By Justin F.
Response from States Taxi· May 29, 2023
Dear Justin, it was a pleasure assisting you and thanks for the lovely review. Please save our details for whenever you need a Taxi again. All the best and Travel Safely, STATES TAXI https://statestaxi.com +1(888)-211-8883
They picked me up on time. Thanks.
By johana S.
Response from States Taxi· May 29, 2023
Thanks so much for the 5 stars! It was a pleasure assisting you and we look forward to the next time. All the best and Travel Safely, STATES TAXI https://statestaxi.com +1(888)-211-8883
Did not have a vehicle large enough for our party. We had to rely on the graciousness of a neighbor to take two of our passengers to the airport. Our instructions were clear and confirmed via text.
By Carmen C.
Response from States Taxi· Dec 23, 2022
Dear Mam, thanks for bringing your feedback to our attention. As discussed telephonically, you received what you paid for: a large 3-row SUV. You did inform us of your many luggage pieces and we are sorry that it could not fit. Our dispatcher immediately offered to send you an additional vehicle at no extra cost, to arrive within 10 minutes, but you declined the offer. We did issue a $10 credit to your taxi profile, which will not expire. Thanks again for your understanding and we hope to make things right with your next ride. Team at States Taxi LLC statestaxi.com +1(407)-813-4675
I did not have a good experience. I reached out a few days ahead of my planned arrival to secure a car with car seat as I was traveling with my infant. I was quoted an amount and told to call when I arrive. I called upon my arrival where my flight got in 20m earlier which was great. I was told the car would arrive in 28m and sent the link to pay to confirm. The amount was far more expensive than what I was quoted a few days earlier. Every few minutes the arrival time delayed more and more. With an infant you can imagine how frustrating this became. Our ride came TWO hours later. There are limited options for a ride with car seat so I could not look elsewhere. Come to find out. Your company called an Uber. Had them go to your home to pick up the car seat THEN pick me up. This was incredibly frustrating experience and I am looking for a refund I hope to resolve for this inconvenience.
By Erin
Response from States Taxi· Dec 23, 2022
We've reviewed the phone calls and other logs with this client and this review is completely inaccurate and unwarranted. Correct, Erin called our company days ahead of her arrival and enquired regarding a Taxi with a Child Car Seat for her baby. She was given the exact cost and told that it is advisable to make a booking beforehand. But no, Erin decided to arrive at the airport unplanned with a crying baby in her arms, and then called us in a pickle. As Erin has indicated, Car Seat rides are extremely limited in the area she booked and we were the only provider who could assist her, especially considering her poor planning. Erin's ride was dispatched immediately upon her payment and she received a quality vehicle and quality driver. Erin had to wait for the driver to arrive - which took 10 minutes longer than what was expected. If only Erin had booked her ride in advance, our company would have monitored her flight and ensured her driver was waiting for them at the airport. Erin is hoping for a refund for a seamless experience that was provided according to expectations. Drivers are sometimes limited in certain areas, and as per our Terms of Service, we may use third parties to avoid delayed pickups. Erin received perfect service and then complained. Don't be an Erin.
Came much quicker than 13 minutes. We had a bad experience with the rental car pickup location. Had to call taxi to get us to off site pickup. Camilo was friendly and found us on the other side of the airport area 😊
By Kathy B.
Response from States Taxi· May 29, 2023
Thanks so much for the 5 stars! It was a pleasure assisting you and we look forward to the next time. All the best and Travel Safely, STATES TAXI https://statestaxi.com +1(888)-211-8883
Very pleased with my States Taxi experience. Booking was easy and the driver arrived on time despite the very early morning pick up. Will use their services again!
By Matthew D.
Response from States Taxi· May 29, 2023
Dear Matthew, it was a pleasure assisting you and thanks for the lovely review. Please save our details for whenever you need a Taxi again. All the best and Travel Safely, STATES TAXI https://statestaxi.com +1(888)-211-8883
Driver was very friendly and a great driver. We enjoyed speaking with him during the ride. Very nice man. We will call state whenever we need a cab
By Laura
Response from States Taxi· May 29, 2023
Dear Laura, it was a pleasure assisting you and thanks for the lovely review. Please save our details for whenever you need a Taxi again. All the best and Travel Safely, STATES TAXI https://statestaxi.com +1(888)-211-8883
