Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
38 reviews
State Auto Glass IncSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
State Auto Glass is a family-owned and operated business proudly serving the Salem community since 1961.We specialize in windshield repair,windshield replacement,auto glass replacement,rock chip repair,side and rear window replacement for cars, trucks, semi-trucks, heavy equipment, and commercial vehicles.We’re dedicated to serving our customers 7:00 AM to 7:00 PM, seven days a week, with prompt communication by phone or text.We also offer flexible after-hours service by appointment when needed.Our commitment is simple: honest pricing, quality workmanship, and friendly, dependable service you can trust.
State Auto Glass Inc (stateautoglassinc.com) has 38 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
38 approved reviews, newest moderated first
Very friendly and great customer service. Only place out of 10 to offer same day service. Would highly recommend 10/10
By Ethan B.
Response from State Auto Glass Inc· Sep 5, 2026
Thank you for the business and amazing review, it makes us happy we were able to meet your needs in a timely manner. Good luck and thanks again.
As unforeseeable and unfortunate as needing a new windshield is, this is the place for a fast, convenient and professional service. When a semi through a rock into my windshield leading to an ever-expanding crack, they worked with me on the price, came to my residence, and completed the service in about an hour. My new windshield looks and works great and came with a lifetime guarantee on the service. Providing me with peace of mind that I won't have leakes. Over all I'm extremely satisfied with the service provided and if I ever find myself in need of auto glass repair or replacement in the future, I will be returning to State Auto Glass.
By Beka W.
Response from State Auto Glass Inc· Sep 3, 2026
Thank you for leaving us such an amazing review and choosing us for your auto glass needs. Reviews like this and recommendations really help our small family business. Thank you very much, we appreciate it very much.
Highly recommend State Auto Glass! I was getting extremely discouraged and overwhelmed with the quotes from different companies. I finally came upon State Auto Glass and they were so friendly and quoted me a really affordable price. The process was extremely smooth, all I did was hand over my keys and they took care of me! I will be using them for any future jobs. Thank you so much guys!
By Jade G.
Response from State Auto Glass Inc· Sep 2, 2026
We appreciate the business and the amazing review, we’re glad it all worked out. Reviews like this keep us relevant and tell the community we’re out here doing what we do, thank you again.
Second time I have had them come do some windows. Both times they drove to my home in the middle of nowhere. Very professional fast and they took the time to explain what they were doing and why. Very friendly and the quality of their work is top notch. I’ve had them do side windows and windshields. Both times they did this work on the weekends to work around my busy schedule. Thank you for your amazing service and personable family feel to the whole process
By Oly O.
Response from State Auto Glass Inc· Aug 30, 2026
Thank you for your continued support and kind words. It makes us happy we were able to accommodate your busy schedule and location. Reviews like this are better than any business card. Thanks again.
Best Auto Glass in the Salem area. Top notch and honest. Plus family owned.
By Evan V.
Response from State Auto Glass Inc· Aug 29, 2026
We appreciate the business and kind words Glad we could help out. Much appreciated
Really quick, onsite service. Augie and crew were grear!
By Gary Hall H.
Response from State Auto Glass Inc· Aug 29, 2026
We appreciate your amazing review. Glad we could help.
They are friendly, straight to the point, and efficient. I received a quote easily by texting their office line, sent some pictures, and they were available to repair my windshield the following morning. Would definitely use them again!
By Storm the C.
Response from State Auto Glass Inc· Aug 28, 2026
Thank you very much for the amazing review, we like to keep things simple for our customers, glad we could help while you were at work. Thanks again
Super fast response after my initial inquiry. They were able to source and install my driver's door glass the next afternoon. Everything couldn't have been simpler. Owner and installer were both incredibly friendly and helpful. All in all a great experience.
By Dan S.
Response from State Auto Glass Inc· Aug 18, 2026
we appreciate your amazing review, thank you for the opportunity to help you with your auto glass needs. Thanks again, we really appreciate it
