I love their tea, great service
I love their tea in general, but ordered one I hadn't tried and it turned out I didn't like it. They gave me a refund, quickly and painlessly.
By Nancy M.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
18 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop over 250 tea blends, tea gifts, treats and teaware online from Stash Tea. Tea bags and loose leaf black tea, green tea, herbal tea, white tea, chai & more!
Stash Tea (stashtea.com) has 18 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 4 reviews with 5 stars · Clear filters
I love their tea in general, but ordered one I hadn't tried and it turned out I didn't like it. They gave me a refund, quickly and painlessly.
By Nancy M.
My favorite tea out of hundreds of brands. Every time I visit Canada or US, I always buy several packs back to Europe. I especially recommend the "Chai Spice Black Tea" or any similar sort, which I heard was other customers' favorite too when talking with them directly. Since I am enjoying a cup of the tea right now, I felt that I wanted to support their company. Thank you from Sweden!
By David
I received 3 flavors of Stash Tea. Raspberry Hibiscus, Ginger Peach, and Double Spice Chai. My favorite is the Wild Raspberry Hibiscus! They were all very good. Thank you Stash! I will be purchasing on my next shopping trip!
By Froggy W.
I ordered a teapot for a friend, and it arrived with a small chip in it. I contacted Stash and sent a picture and got a response apologizing for the damage and asking if I would like a refund or replacement. 6 minutes after sending an email to ask for a replacement, I received an email from their shipping department with the tracking info for the replacement. Stash went above and beyond!
By christina