Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
369 reviews
WillowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Effortless weight loss, made for you. We connect patients with safe & effective weight loss medication, personalized for by board-certified doctors.
Willow (startwillow.com) has 369 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
369 approved reviews, newest moderated first
Excellent! Physicians and customer service are extremely responsive. So far loving the results!
By Sarah
Response from Willow· Oct 17, 2026
Hi Sarah, thank you for your thoughtful review and the 5 stars! We’re thrilled that your experience was a great one. Positive feedback like this inspires our team to keep providing the highest quality care and support.
Fast responses, excellent client service. I am very happy with my weight loss and have met my goal. Very easy service. Would recommend.
By Jane
Response from Willow· Oct 17, 2026
Hi Jane, we truly appreciate the love! Thank you for taking the time to leave us a review. Knowing that you had a great experience means everything to us. If there’s ever anything more we can do for you, just let us know!
The medication works well.
By Karen
Response from Willow· Oct 17, 2026
Hi Karen, thanks for the glowing review! It’s wonderful to know that our care and service met your expectations. Your feedback encourages us to keep doing what we love—helping patients feel empowered in their wellness journey!
Very attentive and quick to respond. Answered all the questions I had and reached out to me before refills went through to ensure everything was right before sending. Enjoy the check ins with the Dr.
By Erica
Response from Willow· Oct 15, 2026
Hi Erica, thank you so much for the kind words and 5-star rating! We’re so happy to hear you had a positive experience. Our team works hard to make sure our patients feel supported every step of the way—it means the world to hear that it’s making a difference!
I tried everything nothing worked. The doctors listened and knew what I needed. They have been with me every step of my journey. They keep in contact with me. Answer any questions I have. No question is silly. I am happy with my progress.
By Me
Response from Willow· Oct 15, 2026
You just made our day—thank you! We’re so glad to hear everything went well and that you felt taken care of. We’re here anytime you need us, and we can’t wait to support you through the rest of your journey.
The product is great, and I always get a quick response from a doctor or team member. I would NEVER have been able to reach my goal without Willow!
By Kate
Response from Willow· Oct 15, 2026
Hi Kate, thank you for your thoughtful review and the 5 stars! We’re thrilled that your experience was a great one. Positive feedback like this inspires our team to keep providing the highest quality care and support.
Very happy with this weight loss program. Works very well and the app is great with communicating to a doctor and shipments.
By Cathy
Response from Willow· Oct 15, 2026
Hi Cathy, we truly appreciate the love! Thank you for taking the time to leave us a review. Knowing that you had a great experience means everything to us. If there’s ever anything more we can do for you, just let us know!
The sign up was easy, price is affordable, the Doctor is always very quickly responsive and helpful! I’ve gone from 210 pounds to 154 in about a year.
By Heather
Response from Willow· Oct 15, 2026
Hi Heather, thanks for the glowing review! It’s wonderful to know that our care and service met your expectations. Your feedback encourages us to keep doing what we love—helping patients feel empowered in their wellness journey!
