Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
SliceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Slice (startslice.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
684 approved reviews, newest moderated first
Everyone was very helpful and professional.
By Debbie S.
Response from Slice· Mar 31, 2026
Thank you for your feedback! We’re so glad to hear that you found our team helpful and professional. Providing a smooth and positive experience is always our goal, and we truly appreciate you taking the time to share your experience. Let us know if there’s ever anything else we can assist you with.
The communication and the hard work done to help get our account figured out.
By Erica H.
Response from Slice· Mar 30, 2026
Thank you for your feedback! We’re glad to hear our team’s communication and dedication helped get everything sorted out for your account. We truly appreciate your support and are always here if you need anything.
Helps and quick response
By Chunnu M.
Response from Slice· Mar 30, 2026
Thank you for your feedback. We’re glad to hear you found our team helpful and responsive. We appreciate your support and are always here when you need us.
The start up process was pretty good and their customer service is great. I think most of the issues I've had has been on the Clover side and not Slice but trying to get fixes have been an issue. Also follow up on issues is pretty bad if I dont keep calling them about it. Overall pretty good but definitely room for improvement.
By Nerdateria
Response from Slice· Mar 30, 2026
Thank you for your honest feedback—we truly appreciate it. We’re glad to hear the startup process went smoothly and that you’ve had positive experiences with our customer service. We’re sorry to hear about the challenges with resolving issues and the need for repeated follow-ups. That’s not the experience we want for our merchants. We’d really like the opportunity to look into this further and help improve your experience. Your feedback helps us improve, and we appreciate you sharing it.
Brett is awesome!! Very attentive, never have to wait for ANYTHING. He will stop in just to check on things. What a great cause! We love our Vets. Would highly recommend them .
By Nancy- office M.
Response from Slice· Mar 26, 2026
We’re thrilled to hear Brett has been so attentive and proactive in supporting you—that’s exactly the level of service we strive for. It also means a lot to hear your appreciation for our mission. We truly value your support and recommendation!
I had a terrible experience with Slice POS system. They are completely dishonest and non transparent from the start — which is to sa. They keep adding new fees every month after telling a set fee without warning or explanation, and they lie to by signing you on a 4 year contracts. It’s clear they are more interested in making money off their customers than providing a reliable service. I strongly recommend everyone to go directly to Clover instead. Slice POS is a third-party scam from the beginning. Protect your business and avoid wasting your time and money on this fake scam. Stay away at all costs.
By Business O.
Response from Slice· Mar 30, 2026
**UPDATE: we are unable to connect with the number you have on file. Please reach out so we can help. ** We’re sorry to hear about your experience and appreciate you bringing it to our attention. This is not the level of service we strive to provide. A member of our team will be reaching out to you directly to learn more and work toward a resolution. Thank you for your patience—we’re committed to making this right.
Thr previous review has been removed
By David George K.
Response from Slice· Mar 30, 2026
Thank you for your feedback. We understand how important it is to quickly reach the right person and communicate clearly, and it’s clear we fell short here. We’d like the opportunity to address this and improve your experience. A member of our team will be reaching out to you directly to better understand what happened and help resolve any outstanding issues. We appreciate you bringing this to our attention.
Very quick and was so easy to get it all set up. Was able to run first payment with client over the phone right away! Very happy 😊
By WI Cleaners L.
Response from Slice· Mar 26, 2026
Thank you for the great feedback! We’re so glad everything was quick and easy to set up, and that you were able to take your first payment right away. That’s exactly what we strive for! We appreciate your support and are here whenever you need us 😊
