Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
SliceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Slice (startslice.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
684 approved reviews, newest moderated first
Was responded to quickly and situation rectified promptly.
By Ron
Response from Slice· Apr 8, 2026
We’re glad to hear your issue was addressed and resolved promptly. We appreciate your support and are always here if you need anything!
Dj is great. She is very knowledgeable and knows her job
By Tony D.
Response from Slice· Apr 7, 2026
We agree! Thanks for sharing your kind words.
Started Slice and after only 10 days, I needed help and NOT ONE person would return calls, emails, or requests for assistance. The Dual Pricing is a scam, CC only charge 1.5 to 1.75% yet Slice charges 3.837% and you are required to change ALL menus to show the two prices rather than a cash discount which customers complained about. When we tried to cancel, again no response, so we packed up their equipment, and it sits in a corner. They collect ZERO fees from us. STAY AWAY from this company, they only want their cut of your sales, and will leave you in the dark for the remainder of your time.
By Michael
Response from Slice· Apr 7, 2026
We’re very sorry to hear about your experience, and we sincerely apologize for the lack of communication. That’s not the level of professionalism we strive for, and we understand how frustrating that must have been. We’d appreciate the opportunity to look into what happened. Please reach out to us at [email protected] with your contact information so we can follow up internally and address this situation. Thank you for bringing this to our attention.
Eric is very good man
By Boshra B.
Response from Slice· Apr 7, 2026
We agree! Thanks for the kind words.
Looks great hopefully learning every single day new stuff with this device
By Panfis M.
Response from Slice· Apr 6, 2026
Thank you for your feedback! We’re glad to hear you’re enjoying the device and finding it helpful for learning something new every day. That’s exactly the kind of experience we aim to provide. If you ever have questions or need support along the way, we’re here to help.
Their service is exceptional . I like this company .
By Maria B.
Response from Slice· Apr 6, 2026
Thank you so much for your kind words! We’re thrilled to hear that you find our service exceptional and that you like our company. Your support means a lot to us, and we look forward to continuing to provide you with a great experience.
Been trying to get my account updated for three weeks. I have supplied everything requested and have spoken with multiple people including Camille and Anne but still can't process payments. When I supplied the last requested info, I asked if it was anything else. I was told no and it would be updated within 3-5 days. Still no service and more documents being requested..the service was not good.
By Mustafa S.
Response from Slice· Apr 7, 2026
* UPDATE: We are happy to hear your banking information has been corrected & all is running smoothly now* Thank you for your honest feedback—we truly appreciate it. We’re glad to hear the startup process went smoothly and that you’ve had positive experiences with our customer service. We’re sorry to hear about the challenges with resolving issues and the need for repeated follow-ups. That’s not the experience we want for our merchants. We’d really like the opportunity to look into this further and help improve your experience. A member of our team will be reaching out to you directly to learn more and work toward a resolution. Thank you for your patience—we’re committed to making this right.
good 👍 and professional nice persona todo perfecto y bien explication
By natanael bruno E.
Response from Slice· Apr 6, 2026
Thank you for your kind feedback! We’re glad to hear you found our service professional and our team personable - it means a lot to know everything was clear and well explained. We’re always here if you need anything.
