Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,011 reviews
Starkey Hearing AidsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.
Starkey Hearing Aids (starkey.com) has 1,011 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,011 approved reviews, newest moderated first
The minute I put on the hearing aids, I couldn't believe how much it improved my hearing. I can now hear conversations well even at a far distance. I highly recommend Starkey.
By Veronica
Response from Starkey Hearing Aids· Jun 19, 2026
We appreciate your review, Veronica!
I love my Starkey hearing aids. There’s so comfortable to wear. Love the customized programs.
By Nancy
Response from Starkey Hearing Aids· Jun 17, 2026
Hi Nancy, we appreciate your review!
No training on maintenance of hearing aids. Had to go to independent specialist. I contacted your customer support via email at least three times. Not even a reply!!!
By Brad
Response from Starkey Hearing Aids· Jun 11, 2026
We understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email at [email protected]
It was a very good experience overall. Perhaps a little more info/detail on all the features of the Starkey hearing aids and how to make adjustments for better hearing aid performance would have raised this to a 5 star score. Also there are a couple of minor performance issues with the sound quality of these hearing aids, but not enough to bother with sending them back, at least not as of now.
By Mark A. F.
Response from Starkey Hearing Aids· Jun 11, 2026
Hello Mark, we appreciate your review! We understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email at [email protected]
I've been with UHC for many years and I would't go anywhere else. They have ALWAYS answered my questions without any hesitation. The staff is fantastic!
By Sharon
Response from Starkey Hearing Aids· Jun 11, 2026
Hi Sharon, thank you for leaving a review!
I never had hearing aids and I knew I was in need, the test proved that, Heidi helped me with the selection of my aids, financing, setup, follow up with fit, fine tuning, how to care for them. Very happy with results, better than I expected on hearing again, a true quality of life improvement for me. Audibel Shakopee convenient location for me, great staff. Have no one to compare them to, but know that I will return to them as need arises, thanks for your care.
By Rick
Response from Starkey Hearing Aids· Jun 9, 2026
Thank you for leaving a review, Rick!
This my first experience so I have no way of comparing to any competing products. I can only say the only complaint I have so far is that there is no way to get the used batteries recycled. (I really hate having batteries end up in a landfill.)
By Big E.
Response from Starkey Hearing Aids· Jun 8, 2026
We appreciate your review!
Good people
By James
Response from Starkey Hearing Aids· Jun 8, 2026
Hi James, thank you for leaving a review!
