Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,011 reviews
Starkey Hearing AidsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.
Starkey Hearing Aids (starkey.com) has 1,011 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,011 approved reviews, newest moderated first
My new hearing aids are significantly better than the ones I replaced. The AI technology has improved my ability to hear better in noisy environments with remarkable gains in Speech recognition.
By James K R.
Response from Starkey Hearing Aids· Jul 31, 2025
Hi James, thank you for leaving a review!
When I did internet research on them, I learned Starkey hearing aids are very highly rated...
By Richard
Response from Starkey Hearing Aids· Jul 31, 2025
Hi Richard, thank you for leaving a review!
I really found it easy to work with Monty at Sound Decision. When I went in for my first appointment after getting my hearing aids, he answered all my questions and showed me exactly how to put in each hearing aid. I have been able to wear them the entire day and I have been able to hear in both a big crowd and at home watching TV. I believe I like my Starkey hearing aids better than the ones I had from Kirkland.
By Beach H.
Response from Starkey Hearing Aids· Jul 31, 2025
Hi Beach, we are happy that you like your Starkey Hearing aids and having a good experience with them!
The only complaint I have is that the hearing aids constantly disconnect.
By Teresa
Response from Starkey Hearing Aids· Jul 31, 2025
Hi Teresa, thank you for your review and we recommend that you reach out to our customer service team. To contact them, please call (800) 328-8602. You can also connect with them through email: [email protected]
Awesome doctor very patiently with you and very knowledgeble. Never rushes you out and takes his time
By Anna M.
Response from Starkey Hearing Aids· Jul 31, 2025
Hi Anna, thank you for leaving a review!
I am very happy with my Starkey Hearing Aids. They are very expensive but I need to be able to hear so what can you do in this situation.
By Diane
Response from Starkey Hearing Aids· Jul 31, 2025
Hi Diane, we appreciate your review!
Great staff, and quality hearing aids I travel from Whitehall bourgh to Yareck’s in n Bellevue for this great service!
By Donald S.
Response from Starkey Hearing Aids· Jul 31, 2025
Hi Donald, thank you for leaving a review!
I appreciate that everyone was friendly and helpful, ready and willing to answer questions and give help and advice toward making this a successful experience.
By Catherine
Response from Starkey Hearing Aids· Jul 30, 2025
Hi Catherine, thank you for the review!
