Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,011 reviews
Starkey Hearing AidsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.
Starkey Hearing Aids (starkey.com) has 1,011 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,011 approved reviews, newest moderated first
Wonda has been very helpful, knowledgeable about the hearing aids, polite, friendly, and available should a problem arise.
By Constance H.
Response from Starkey Hearing Aids· Feb 13, 2020
Hi Constance, Thank you for sharing the positive experience you have had with your hearing professional! Sincerely, Starkey
Opened a whole new world to me
By Arlene Le B.
Response from Starkey Hearing Aids· Feb 13, 2020
Hi Arlene, That is great to hear! We are so happy you are having a positive experience with your Starkey Hearing Aids! Sincerely, Starkey
the perfect hearing aids, nuff said
By Tom
Response from Starkey Hearing Aids· Feb 4, 2020
Hi Tom, You couldn't have said it any better - Thank you!
Better than my last pair, but still not sufficient especially in an auditorium setting with a speaker!! Also not always sufficient in a conversational setting Good with TV
By Janet Stevens W.
Response from Starkey Hearing Aids· Feb 4, 2020
Hi Janet, Thank you for sharing your Starkey hearing aid experience with us. We are happy to know your current hearing aids are better than your last pair! No journey is without bumps. Please continue to work with your audiologist, who will do everything they can to make sure you are satisfied in every environment. We know that the professionals who fit Starkey hearing are the best in the business and will welcome the challenge to help you not only hear better but live better. Sincerely, Starkey
I love my new hearing aids. Would highly recommend my friends to buy Starkly hearing aids. Easy to put in and remove.the
By Glenna B.
Response from Starkey Hearing Aids· Jan 16, 2020
Hi Glenna, We are so happy to hear that! Thank you for sharing your Starkey Hearing Aid experience with friends. Best, Starkey
I have been using Srarkey hearing aids for years. They always stay up with technology. I now can use the telephone with out any problem.
By Bernie
Response from Starkey Hearing Aids· Jan 14, 2020
Hi Bernie, Thank you for your thoughtful review! We are so happy to hear you are enjoying your Starkey Hearing Aids! Sincerely, Starkey
I have had my Starkey hearing aids for about 2 years. They have been back to factory several times and each time they seem to just get worse. They make weird noises out of the blue not feed back squeal but something else. They quit working at the first slight hint of sweating at times if I have a wall car window or anything else solid within 3 ft of my head they start feedback squeal so driving with them on is almost impossible. They have both been replaced according to Starkey 3 times now and repaired more. I would never recommend Starkey to anyone. I bought them as my first hearing aides because they are supposedly American made, don't know if they really are but they are junk. They have been messed up for about a month now but I have been too busy to mess with them will probably be sending them back again soon. At least so far it hasn't cost me anything for repairs but what good is a long warranty if they are constantly broke. UPDATE 5/21/20 I sent them back again and they were supposedly replaced again but less than 3 weeks problems recurred. Finally found a solution bought Costco brand that cost 1500 for the pair not 4600 like starky and all my problems have vanished. The Costco don't plug when I sweat and don't make weird noises out of the blue and no feed back squeal. They also do blue tooth to Samsung galaxy and any other smart phone without any extra hardware. Starky muse hearing aids are now in a desicant jar in my sock drawer for almost 3 months at 6 months if no issues with the Costco cheapies they will see the trash
By fred
Response from Starkey Hearing Aids· Jan 2, 2020
Hi Fred, We are so sorry to hear about the problems you are having. Your Hearing Care Professional would have a good idea of how to approach these issues. We are happy to conference with your Audiologist during your appointment to review the repair history and options for addressing your concerns. Please contact us at [email protected]. Sincerely, Starkey
I am hearing better with my new hearing aids, but not as good as I had hoped for. I am still getting adjusted, and use to, my hearing aids, so I am hoping for better results in time. I will continue to do what I am told to do and diligently follow all directions given to me, but I am hoping for more success then I have experienced at this time. I like the people who tested me and the treatment I have gotten from them in every way....I just wish I had better results, especially considering how much my hearing aids cost me. Time will tell.
By Clay G.
Response from Starkey Hearing Aids· Jan 2, 2020
Hi Clay, Thank you for your review. We are happy to know you are hearing better with your new hearing aids! No journey is without bumps. We believe you are in great hands with your audiologist, who will do everything they can to make sure you are satisfied. Sincerely, Starkey
