Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,011 reviews
Starkey Hearing AidsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.
Starkey Hearing Aids (starkey.com) has 1,011 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,011 approved reviews, newest moderated first
I love my new hearing aids. I was treated well by the staff, who was in no rush to get my hearing tested & hearing aids adjusted.
By Shirley
Response from Starkey Hearing Aids· May 7, 2026
Hi Shirley, we appreciate your review!
I upgraded my hearing aids to improve my hearing and these did just that. Comfortable to wear and I love not having to deal with batteries.
By Anev Latour S.
Response from Starkey Hearing Aids· May 6, 2026
Hello, we appreciate your review!
Units fit well and hold a great charge. Since the last firmware update, they have been riddled with Bluetooth connectivity issue and poorer sound transfer. I just need to get back to the office to see if a corrected update is available.
By Jason C.
Response from Starkey Hearing Aids· May 6, 2026
Hi Jason, we understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email at [email protected]
Has pairing issues with android phone. Often disconnects during the day. Must hit volume button on phone for hearing aid to connect to streaming audio or phone calls.
By Dan L.
Response from Starkey Hearing Aids· May 6, 2026
Hello Dan, we understand that your hearing aids help keep you connected with your world. Our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email at [email protected]
I love the Starkey Audibel hearing aids. Great to be able to hear again. So convenient also that hearing aids are like apple iPods.
By Drusilla J.
Response from Starkey Hearing Aids· May 6, 2026
We appreciate your review, Drusilla!
The issue with batteries that seemed to not hold power was resolved through their troubleshooting! Staff are helpful and considerate.
By CONNIE
Response from Starkey Hearing Aids· Apr 28, 2026
Hi Connie, thank you for leaving a review!
Efficient, courteous & personable; getting it right! ( with trouble shooting, remedies). Thank you Team!!
By Janet
Response from Starkey Hearing Aids· Apr 27, 2026
Hi Janet, thank you for leaving a review!
The quality and performance of the hearing aids are excellent . What most differentiates Good Sound Audiology is the superlative service and demeanor of Jose Rodriguez and his staff. It was such a delight that to encounter their advanced professionalism.
By Harris L.
Response from Starkey Hearing Aids· Apr 27, 2026
We appreciate your review, Harris!
