Look my stair lift
Look my stair lift
By Vincent
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,463 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stannah Stairlifts is a trusted name in home accessibility, providing high-quality stairlift solutions that help people stay safe, independent, and comfortable in the homes they love. As part of a global, family-owned company with over 150 years of engineering experience, Stannah recently celebrated 50 years in stairlift manufacturing—a milestone that reflects its deep commitment to innovation and reliability. To date, Stannah has produced over 1 million stairlifts worldwide.Operating in the U.S. for over two decades, Stannah offers a full range of stairlifts for straight, curved, and outdoor staircases, all designed with comfort, safety, and usability in mind. Customers can choose from new, rental, or reconditioned models, along with financing options to fit a variety of budgets. Every stairlift is installed by trained professionals and backed by local service and support.With regional offices and a strong network of certified dealers, Stannah provides personalized, local service across the country. The company has earned widespread recognition, including thousands of positive reviews on Trustpilot and the Consumer Affairs Buyer’s Choice Award for customer service.By combining decades of experience with a customer-first approach, Stannah Stairlifts continues to be a leading choice for families seeking reliable stairlift solutions in North America.
Stannah Stairlifts USA (stannah-stairlifts.com) has 1,463 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,463 approved reviews, newest moderated first
Look my stair lift
By Vincent
Went from "what's that thing they are installing..." to "Outstanding". So glad I have it. Didn't know just how handicapped I was, til I used it.
By Joan
Response from Stannah Stairlifts USA· Jun 28, 2023
Hi Joan, We're so glad that your stairlift has had such a positive impact on your life! Most people don't know just how useful a stairlift can be, until they get one for themselves. Thank you for sharing your story, and thank you for choosing Stannah! Sincerely, The Stannah Team
Excellent service arrived early very respectable.Will recommend
By John
Response from Stannah Stairlifts USA· Jun 28, 2023
Hi John, We're happy to hear that you had a good experience working with our service team. We appreciate your business and your recommendation. Thank you for choosing Stannah! Sincerely, The Stannah Team
They were very helpful and informative. We are very happy with the job
By James
Response from Stannah Stairlifts USA· Jun 28, 2023
Hi James, We're so glad that you're pleased with your stairlift! Thank you for choosing Stannah! Sincerely, The Stannah Team
My old lift didn't have a bumpy transfer from rail to rail. The new one does and it's noticeable. Also the swivel rotation isn't 90 degrees like the old one which makes it difficult to stand up at the top of the stairs. The status screen is on the downward side of the chair which makes it impossible for me to look at when there is a problem. In my opinion this is poorly designed and should be addressed.
By Jym
Response from Stannah Stairlifts USA· Jun 13, 2023
Hi Jym, We're sorry to hear that you aren't enjoying your new stairlift as much as your old one. While we love our legacy models too, we've found that our current line of stairlifts are much more adaptable and can be installed on a wider range of staircases. They also do a better job of hugging turns, staying closer to the wall and allowing more space for others to use the stairs. While a 90 degree swivel can be good in some cases, we were finding that many users were banging their hands against the wall or banister when swiveling. So, we reduced the swivel distance by a few degrees to eliminate that issue. We can certainly understand your frustration after spending so much time getting used to your old stairlift, but we hope that you'll eventually get more comfortable with the new model and learn to love it just as much! In the meantime, if you have any questions or need any assistance at all, don't hesitate to call us! Sincerely, The Stannah Team
It is a God sent gift to me. I love it. I get so much more accomplished by being able to have this additional mobility. I would hope anyone who has difficulty managing balance, stairs, and even fright of falling investigate this product I feel it is phenomenal.
By Joanne
Response from Stannah Stairlifts USA· Jun 14, 2023
Hi Joanne, We're so happy that your stairlift has made such a difference in your life! Stories like yours are why we do what we do. We hope your stairlift continues to serve you well for many years to come. Thank you for choosing Stannah! Sincerely, The Stannah Team
A number of bells and whistles to master, but overall a welcome enhancer to quality of life.
By David S.
Response from Stannah Stairlifts USA· Jun 13, 2023
Hi David, We're glad that your stairlift is enhancing your quality of life! If you need any assistance mastering the various features, don't hesitate to call. We'll be happy to help! Sincerely, The Stannah Team
The person that told me about the chair lift was patient all are questions the installation person was very knowledgeable and also explained how it would works l forgot his name
By Marie
Response from Stannah Stairlifts USA· Jun 14, 2023
Hi Marie, Thank you for choosing Stannah. We're so glad that you had a positive experience working with our team. We hope you're enjoying your stairlift. If you have questions at any time, don't hesitate to reach out! Sincerely, The Stannah Team