Stannah Stairlifts USAReviews of stannah-stairlifts.com

The product is of great quality although I cannot in good conscience recommend it as the installation process was horrendous. The product is only as good as the installation. The installer damaged my wooden stained stair treads and mis-drilled a few holes. When I called to complain, the sales representative in Toronto said he thought there was nothing the company would do.

Installer did an excellent job. He was very patient with my 95 year old Mother explaining many times how the lift worked

The Stannah workmanship is great! The representative explained all details I wanted to know about the functioning of the lift and the detailed maintenance/warranty. The lift was installed before the promised date and the installers were very accommodating - no mess. Remaining payment was accomplished at time of installation.

Excellent experience. Josh the tech was awesome. He was professional, and explained everything to us. Would recommend Stannah Stairlifts to anyone. Very pleasant experience. Thank you

Great. Loved the life time warranty and the installation process. 2 great guys Josh and Will. Thankyou!

Our stair lift was installed today. Will, who performed the installation, was extremely professional and courteous. After completion of the job, our home looked perfect, and the stair lift itself is very attractive. Will demonstrated all aspects of its use, which is uncomplicated and intuitive. I could not be more pleased!

Nick did an excellent job installing 2 stairlifts in our home and he also demonstrated how to use it with my husband- So he was comfortable using it. Nick was professional and very helpful.

I have previously left a one star review, to which Stannah responded by giving me their customer service number. Guess what? The number they gave me was NOT for Stannah service dept, but for some fraudulent company allegedly handing out free medical alert devices! When you press 1, you get a recording about a free medical alert device , then you get the very same automated response when you press 2( the option Stannah told me to choose). So once again, they are not ready/ willing/ able to assist you once your stair lift breaks down