The price was okay the installation was…
The price was okay the installation was good but it took too long from the time I bought it until that time they installed it
By Patrick M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,463 reviews
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Stannah Stairlifts is a trusted name in home accessibility, providing high-quality stairlift solutions that help people stay safe, independent, and comfortable in the homes they love. As part of a global, family-owned company with over 150 years of engineering experience, Stannah recently celebrated 50 years in stairlift manufacturing—a milestone that reflects its deep commitment to innovation and reliability. To date, Stannah has produced over 1 million stairlifts worldwide.Operating in the U.S. for over two decades, Stannah offers a full range of stairlifts for straight, curved, and outdoor staircases, all designed with comfort, safety, and usability in mind. Customers can choose from new, rental, or reconditioned models, along with financing options to fit a variety of budgets. Every stairlift is installed by trained professionals and backed by local service and support.With regional offices and a strong network of certified dealers, Stannah provides personalized, local service across the country. The company has earned widespread recognition, including thousands of positive reviews on Trustpilot and the Consumer Affairs Buyer’s Choice Award for customer service.By combining decades of experience with a customer-first approach, Stannah Stairlifts continues to be a leading choice for families seeking reliable stairlift solutions in North America.
Stannah Stairlifts USA (stannah-stairlifts.com) has 1,463 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,463 approved reviews, newest moderated first
The price was okay the installation was good but it took too long from the time I bought it until that time they installed it
By Patrick M.
Employees were knowledgeable and patient. Great customer service. Excellent experience and product.
By Christine
GOOD COMPANY TO MAKE BUSINESS WITH. THEY ARE PROFESIONAL AND GIVE PRICES AFFORDABLE.
By HECTOR
I love my Stannah. Salesman was excellent but I do have long legs and I didn’t realize that and it was not mentioned. I have a little trouble with my long legs. The installation man was also excellent and very patient and helpful. Your scheduling people need training. They changed my appointment three or four times but only once did they notify me. I wasted time and changed a very important doctor appointment but they didn’t let me know of change. I was furious.
By irene
The men who came to instal the lift were very good. They answered all our questions, went over how to use it and were very kind.
By LWP
Efficient, courteous and explain operation very well
By Paul
Installation of the 2 straight stairlifts was performed with an expert and very competent installer.
By Richard
Everything went well with the installation. The rep was very nice and knowledgeable and answered all questions we had.
By AnnMarie